Atera and FireText Integration

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Connect Atera to FireText and automate SMS alerts for critical IT incidents, keeping teams instantly informed. Latenode’s visual editor and affordable execution-based pricing makes customization and scaling effortless, ensuring no alert is missed.

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Atera

FireText

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Atera and FireText

Create a New Scenario to Connect Atera and FireText

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Atera, triggered by another scenario, or executed manually (for testing purposes). In most cases, Atera or FireText will be your first step. To do this, click "Choose an app," find Atera or FireText, and select the appropriate trigger to start the scenario.

Add the Atera Node

Select the Atera node from the app selection panel on the right.

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Atera

Configure the Atera

Click on the Atera node to configure it. You can modify the Atera URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Sign In

Run node once

Add the FireText Node

Next, click the plus (+) icon on the Atera node, select FireText from the list of available apps, and choose the action you need from the list of nodes within FireText.

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Authenticate FireText

Now, click the FireText node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your FireText settings. Authentication allows you to use FireText through Latenode.

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Sign In

Run node once

Configure the Atera and FireText Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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The action ID

Run node once

Set Up the Atera and FireText Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring Atera, FireText, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the Atera and FireText integration works as expected. Depending on your setup, data should flow between Atera and FireText (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Atera and FireText

Atera + FireText + Slack: When a critical alert is generated in Atera, a text message is sent to the on-call technician via FireText. Simultaneously, a message is posted to a designated Slack channel to notify the team.

Atera + FireText + Email: When a new ticket is created in Atera, an SMS message is sent using FireText to acknowledge the ticket. Additionally, an email is sent to the customer to confirm receipt of their request.

Atera and FireText integration alternatives

About Atera

Use Atera with Latenode to automate IT support tasks. Trigger workflows on alerts, automatically create tickets, or update asset info. Integrate Atera's monitoring data with other apps for deeper insights and faster issue resolution. Customize rules and actions using Latenode's visual editor or JavaScript for precise automation.

About FireText

Use FireText in Latenode to automate SMS sending and verification. Trigger texts based on events, like new orders or form submissions. Perfect for OTP, alerts, and marketing campaigns. Integrate with databases and CRMs, adding conditional logic and custom scripts for tailored messaging inside scalable Latenode flows.

See how Latenode works

FAQ Atera and FireText

How can I connect my Atera account to FireText using Latenode?

To connect your Atera account to FireText on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Atera and click on "Connect".
  • Authenticate your Atera and FireText accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I send SMS alerts for critical Atera tickets?

Yes, you can! Latenode's visual editor makes it easy to trigger FireText SMS messages based on Atera ticket severity, ensuring immediate awareness and faster response times.

What types of tasks can I perform by integrating Atera with FireText?

Integrating Atera with FireText allows you to perform various tasks, including:

  • Send SMS notifications for new high-priority Atera tickets.
  • Automatically update ticket status in Atera based on SMS responses.
  • Create Atera tickets from inbound FireText SMS messages.
  • Send scheduled FireText reports on Atera performance metrics.
  • Trigger SMS surveys to customers after Atera ticket resolution.

What Atera data can I access within my Latenode workflows?

You can access ticket details, customer information, contract data, and agent performance metrics to create advanced automations.

Are there any limitations to the Atera and FireText integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Complex Atera custom fields may require custom JavaScript mapping.
  • FireText message limits are subject to your FireText subscription plan.
  • Real-time updates depend on Atera's API polling frequency.

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