Atera and GoCanvas Integration

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Automatically create Atera service tickets from GoCanvas form submissions for immediate actioning, with Latenode's affordable execution-based pricing making scaling this essential workflow cost-effective, plus you can add custom logic to triage issues.

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Atera

GoCanvas

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Atera and GoCanvas

Create a New Scenario to Connect Atera and GoCanvas

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Atera, triggered by another scenario, or executed manually (for testing purposes). In most cases, Atera or GoCanvas will be your first step. To do this, click "Choose an app," find Atera or GoCanvas, and select the appropriate trigger to start the scenario.

Add the Atera Node

Select the Atera node from the app selection panel on the right.

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Atera

Configure the Atera

Click on the Atera node to configure it. You can modify the Atera URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Run node once

Add the GoCanvas Node

Next, click the plus (+) icon on the Atera node, select GoCanvas from the list of available apps, and choose the action you need from the list of nodes within GoCanvas.

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Authenticate GoCanvas

Now, click the GoCanvas node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your GoCanvas settings. Authentication allows you to use GoCanvas through Latenode.

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Configure the Atera and GoCanvas Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Run node once

Set Up the Atera and GoCanvas Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring Atera, GoCanvas, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the Atera and GoCanvas integration works as expected. Depending on your setup, data should flow between Atera and GoCanvas (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Atera and GoCanvas

Atera + GoCanvas + Slack: When a new service request is created or updated in Atera and a related form is submitted in GoCanvas, find the technician's Slack user by email and notify them with a direct message.

GoCanvas + Atera + QuickBooks: Upon form submission in GoCanvas, create a new contact in Atera. Then, create a corresponding invoice in QuickBooks for the new contact.

Atera and GoCanvas integration alternatives

About Atera

Use Atera with Latenode to automate IT support tasks. Trigger workflows on alerts, automatically create tickets, or update asset info. Integrate Atera's monitoring data with other apps for deeper insights and faster issue resolution. Customize rules and actions using Latenode's visual editor or JavaScript for precise automation.

About GoCanvas

Use GoCanvas with Latenode to automate data capture from mobile forms into your workflows. Integrate field data directly into databases or CRMs. Trigger follow-up actions based on form submissions, like generating reports or sending notifications. Simplify field operations and improve data accuracy inside Latenode’s visual environment.

See how Latenode works

FAQ Atera and GoCanvas

How can I connect my Atera account to GoCanvas using Latenode?

To connect your Atera account to GoCanvas on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Atera and click on "Connect".
  • Authenticate your Atera and GoCanvas accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I automatically update Atera tickets based on GoCanvas form submissions?

Yes, you can! Latenode’s visual editor makes it simple to map data, triggering Atera updates whenever new GoCanvas forms are submitted—improving response times.

What types of tasks can I perform by integrating Atera with GoCanvas?

Integrating Atera with GoCanvas allows you to perform various tasks, including:

  • Automatically creating Atera tickets from new GoCanvas inspection reports.
  • Updating Atera asset information based on GoCanvas form data.
  • Triggering Atera alerts based on critical issues reported via GoCanvas.
  • Sending GoCanvas form submissions as attachments to Atera tickets.
  • Generating summary reports in Atera based on aggregated GoCanvas data.

What Atera data can I access within Latenode workflows?

Latenode allows accessing Atera tickets, contacts, assets, and contracts, providing a holistic view for automation.

Are there any limitations to the Atera and GoCanvas integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Complex GoCanvas form logic may require custom JavaScript for full integration.
  • Very large data transfers might experience delays based on API rate limits.
  • Real-time, immediate updates depend on the polling interval configured in Latenode.

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