Atera and Missive Integration

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Connect Atera to Missive and instantly escalate urgent support tickets to the right team via custom Missive channels. Latenode’s visual editor and flexible JavaScript nodes simplify complex routing logic, offering affordability as you scale.

Swap Apps

Atera

Missive

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Atera and Missive

Create a New Scenario to Connect Atera and Missive

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Atera, triggered by another scenario, or executed manually (for testing purposes). In most cases, Atera or Missive will be your first step. To do this, click "Choose an app," find Atera or Missive, and select the appropriate trigger to start the scenario.

Add the Atera Node

Select the Atera node from the app selection panel on the right.

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Atera

Configure the Atera

Click on the Atera node to configure it. You can modify the Atera URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Atera

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Connect Atera

Sign In

Run node once

Add the Missive Node

Next, click the plus (+) icon on the Atera node, select Missive from the list of available apps, and choose the action you need from the list of nodes within Missive.

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Atera

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Missive

Authenticate Missive

Now, click the Missive node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Missive settings. Authentication allows you to use Missive through Latenode.

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Atera

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Missive

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#2 Missive

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Connection *

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Map

Connect Missive

Sign In

Run node once

Configure the Atera and Missive Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Atera

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Connect Missive

Missive Oauth 2.0

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Change

Select an action *

Select

Map

The action ID

Run node once

Set Up the Atera and Missive Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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AI Anthropic Claude 3

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Missive

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Trigger on Webhook

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Iterator

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Webhook response

Save and Activate the Scenario

After configuring Atera, Missive, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the Atera and Missive integration works as expected. Depending on your setup, data should flow between Atera and Missive (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Atera and Missive

Atera + Missive + Slack: When a new high-priority ticket is created in Atera, a new conversation is created in Missive to notify the support team, and a message is sent to a dedicated Slack channel.

Missive + Atera + Jira: When a Missive conversation is marked as a bug, a bug ticket is automatically created in Jira and assigned to a specific user in Atera.

Atera and Missive integration alternatives

About Atera

Use Atera with Latenode to automate IT support tasks. Trigger workflows on alerts, automatically create tickets, or update asset info. Integrate Atera's monitoring data with other apps for deeper insights and faster issue resolution. Customize rules and actions using Latenode's visual editor or JavaScript for precise automation.

About Missive

Centralize team comms in Missive and automate actions via Latenode. Monitor email, social media, and SMS, then trigger workflows based on content or sender. Automatically create tasks, update records, or send alerts. Use Latenode's visual editor and scripting for custom rules and integrations, eliminating manual triage and speeding responses.

See how Latenode works

FAQ Atera and Missive

How can I connect my Atera account to Missive using Latenode?

To connect your Atera account to Missive on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Atera and click on "Connect".
  • Authenticate your Atera and Missive accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I get Atera alerts in a dedicated Missive channel?

Yes, you can! Latenode's visual editor allows precise control over data flow, routing Atera alerts to specific Missive channels for improved team awareness and faster response times.

What types of tasks can I perform by integrating Atera with Missive?

Integrating Atera with Missive allows you to perform various tasks, including:

  • Create Missive conversations from new Atera tickets.
  • Send Atera updates as Missive messages.
  • Archive Missive conversations when Atera tickets are closed.
  • Trigger Atera actions from Missive messages using AI prompts.
  • Automatically assign Atera tickets based on Missive channel activity.

Can I use custom fields from Atera within my Missive messages?

Yes! Latenode's data mapping allows you to dynamically include any Atera field inside Missive messages, providing full context for faster support.

Are there any limitations to the Atera and Missive integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Complex Atera data structures may require JavaScript transformations.
  • Missive API rate limits may affect high-volume workflows.
  • Initial setup requires understanding of both Atera and Missive APIs.

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