Atera and Moxie Integration

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Automatically create Moxie tickets from Atera alerts, ensuring swift response to IT issues. Latenode’s visual editor simplifies complex workflows, while affordable execution-based pricing makes scaling support automations easy.

Swap Apps

Atera

Moxie

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Atera and Moxie

Create a New Scenario to Connect Atera and Moxie

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Atera, triggered by another scenario, or executed manually (for testing purposes). In most cases, Atera or Moxie will be your first step. To do this, click "Choose an app," find Atera or Moxie, and select the appropriate trigger to start the scenario.

Add the Atera Node

Select the Atera node from the app selection panel on the right.

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Atera

Configure the Atera

Click on the Atera node to configure it. You can modify the Atera URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Atera

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Connect Atera

Sign In

Run node once

Add the Moxie Node

Next, click the plus (+) icon on the Atera node, select Moxie from the list of available apps, and choose the action you need from the list of nodes within Moxie.

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Atera

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Moxie

Authenticate Moxie

Now, click the Moxie node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Moxie settings. Authentication allows you to use Moxie through Latenode.

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Atera

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Moxie

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Connect Moxie

Sign In

Run node once

Configure the Atera and Moxie Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Moxie Oauth 2.0

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Select an action *

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Map

The action ID

Run node once

Set Up the Atera and Moxie Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Webhook response

Save and Activate the Scenario

After configuring Atera, Moxie, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the Atera and Moxie integration works as expected. Depending on your setup, data should flow between Atera and Moxie (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Atera and Moxie

Atera + Slack + Moxie: When a new ticket is created in Atera, a notification is sent to a specified Slack channel. The Slack message will include key ticket details, helping the Moxie team stay informed of new issues.

Moxie + Atera + Google Sheets: Track time entries from Moxie projects and compare them with time tracked for related tickets in Atera. This information is then logged into a Google Sheet for analysis and reporting.

Atera and Moxie integration alternatives

About Atera

Use Atera with Latenode to automate IT support tasks. Trigger workflows on alerts, automatically create tickets, or update asset info. Integrate Atera's monitoring data with other apps for deeper insights and faster issue resolution. Customize rules and actions using Latenode's visual editor or JavaScript for precise automation.

About Moxie

Use Moxie in Latenode to automate data entry and validation workflows. Pull data from multiple sources, use Moxie to clean and standardize it, then push the refined data to your databases or apps. Benefit from Latenode's visual editor and scalable architecture to handle large datasets efficiently without code.

See how Latenode works

FAQ Atera and Moxie

How can I connect my Atera account to Moxie using Latenode?

To connect your Atera account to Moxie on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Atera and click on "Connect".
  • Authenticate your Atera and Moxie accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I sync Atera alerts to Moxie for faster agent response?

Yes, you can! Latenode's visual editor simplifies mapping Atera alerts to Moxie, enabling faster incident resolution and improved support efficiency. Customize alerts with AI summaries.

What types of tasks can I perform by integrating Atera with Moxie?

Integrating Atera with Moxie allows you to perform various tasks, including:

  • Automatically creating Moxie tickets from high-priority Atera alerts.
  • Updating Atera tickets when a corresponding Moxie ticket is resolved.
  • Syncing customer data between Atera and Moxie for unified profiles.
  • Triggering Moxie chat sessions based on Atera performance thresholds.
  • Sending Atera reports to Moxie agents for proactive issue resolution.

How do I handle Atera API rate limits within Latenode automations?

Latenode offers built-in rate limiting controls. Use delay nodes or JavaScript to manage API calls, ensuring stable, scalable Atera integrations.

Are there any limitations to the Atera and Moxie integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Historical data migration between Atera and Moxie might require custom scripting.
  • Complex data transformations may necessitate using JavaScript nodes.
  • The integration is limited by the Atera and Moxie API capabilities.

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