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How to connect Atera and PagerDuty
Create a New Scenario to Connect Atera and PagerDuty
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Atera, triggered by another scenario, or executed manually (for testing purposes). In most cases, Atera or PagerDuty will be your first step. To do this, click "Choose an app," find Atera or PagerDuty, and select the appropriate trigger to start the scenario.
Add the Atera Node
Select the Atera node from the app selection panel on the right.
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Add the PagerDuty Node
Next, click the plus (+) icon on the Atera node, select PagerDuty from the list of available apps, and choose the action you need from the list of nodes within PagerDuty.
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Authenticate PagerDuty
Now, click the PagerDuty node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your PagerDuty settings. Authentication allows you to use PagerDuty through Latenode.
Configure the Atera and PagerDuty Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Atera and PagerDuty Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.
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Trigger on Webhook
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Save and Activate the Scenario
After configuring Atera, PagerDuty, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Atera and PagerDuty integration works as expected. Depending on your setup, data should flow between Atera and PagerDuty (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Atera and PagerDuty
PagerDuty + Atera + Slack: When a new or updated high-priority incident occurs in PagerDuty, automatically find the user on call in PagerDuty, and send a message to a dedicated Slack channel to alert the IT support team.
PagerDuty + Atera + Microsoft Teams: When a new or updated incident occurs in PagerDuty, automatically create a ticket in Atera and post a message in a dedicated Microsoft Teams channel to notify the relevant team.
Atera and PagerDuty integration alternatives
About Atera
Use Atera with Latenode to automate IT support tasks. Trigger workflows on alerts, automatically create tickets, or update asset info. Integrate Atera's monitoring data with other apps for deeper insights and faster issue resolution. Customize rules and actions using Latenode's visual editor or JavaScript for precise automation.
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About PagerDuty
Integrate PagerDuty alerts into Latenode to automate incident response. Create flows that trigger actions based on alert severity, like escalating to specific channels or running diagnostic scripts. Centralize incident data and automate follow-ups. Using Latenode gives you a customizable, scalable response system without complex coding.
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See how Latenode works
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FAQ Atera and PagerDuty
How can I connect my Atera account to PagerDuty using Latenode?
To connect your Atera account to PagerDuty on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Atera and click on "Connect".
- Authenticate your Atera and PagerDuty accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically escalate Atera alerts to PagerDuty?
Yes, using Latenode, automatically escalate Atera alerts to PagerDuty based on severity, ensuring critical issues trigger immediate incident response. Benefit from no-code automation.
What types of tasks can I perform by integrating Atera with PagerDuty?
Integrating Atera with PagerDuty allows you to perform various tasks, including:
- Create PagerDuty incidents from high-priority Atera alerts.
- Automatically assign PagerDuty incidents to appropriate teams.
- Sync Atera ticket status with PagerDuty incident resolution.
- Trigger Atera automations from PagerDuty incident updates.
- Enrich PagerDuty incidents with Atera device information.
How do I handle complex routing with Atera and PagerDuty?
Latenode’s visual editor and JavaScript blocks allow advanced routing. Customize workflows to match your specific escalation policies.
Are there any limitations to the Atera and PagerDuty integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Custom fields in Atera might require custom scripting for full mapping.
- High alert volumes in Atera could impact workflow execution time.
- Real-time bi-directional sync depends on API availability.
