How to connect Atera and Productboard
Create a New Scenario to Connect Atera and Productboard
In the workspace, click the βCreate New Scenarioβ button.

Add the First Step
Add the first node β a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Atera, triggered by another scenario, or executed manually (for testing purposes). In most cases, Atera or Productboard will be your first step. To do this, click "Choose an app," find Atera or Productboard, and select the appropriate trigger to start the scenario.

Add the Atera Node
Select the Atera node from the app selection panel on the right.


Atera

Add the Productboard Node
Next, click the plus (+) icon on the Atera node, select Productboard from the list of available apps, and choose the action you need from the list of nodes within Productboard.


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Productboard


Authenticate Productboard
Now, click the Productboard node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Productboard settings. Authentication allows you to use Productboard through Latenode.
Configure the Atera and Productboard Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Atera and Productboard Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that donβt require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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AI Anthropic Claude 3
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Productboard
Trigger on Webhook
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Atera
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Iterator
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Webhook response


Save and Activate the Scenario
After configuring Atera, Productboard, and any additional nodes, donβt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking βRun onceβ and triggering an event to check if the Atera and Productboard integration works as expected. Depending on your setup, data should flow between Atera and Productboard (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Atera and Productboard
Atera + Productboard + Slack: When a new or updated customer is logged in Atera, a feature request is created in Productboard. A notification is then sent to a Slack channel to inform the product team about the new request.
Productboard + Atera + Jira: When a new feature is added to Productboard, a corresponding issue is created in Jira and assigned to the relevant team. Atera is used to update an existing customer with information about the new issue.
Atera and Productboard integration alternatives

About Atera
Use Atera with Latenode to automate IT support tasks. Trigger workflows on alerts, automatically create tickets, or update asset info. Integrate Atera's monitoring data with other apps for deeper insights and faster issue resolution. Customize rules and actions using Latenode's visual editor or JavaScript for precise automation.
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About Productboard
Sync Productboard insights into Latenode to automate product development workflows. Track feature requests, prioritize tasks, and trigger actions in other apps (like Jira or Slack) based on user feedback. Build custom reports and alerts using Latenode's visual editor, making feedback actionable across teams without manual data wrangling.
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FAQ Atera and Productboard
How can I connect my Atera account to Productboard using Latenode?
To connect your Atera account to Productboard on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Atera and click on "Connect".
- Authenticate your Atera and Productboard accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically sync support tickets to feature requests using the integration?
Yes, you can! Latenode lets you build custom workflows to automatically create or update Productboard features based on Atera tickets, helping to align support and product development.
What types of tasks can I perform by integrating Atera with Productboard?
Integrating Atera with Productboard allows you to perform various tasks, including:
- Create new Productboard features from high-priority Atera support tickets.
- Update existing Productboard features when related Atera tickets are resolved.
- Automatically link Atera tickets to relevant Productboard feature requests.
- Trigger Atera actions when a Productboard feature request status changes.
- Centralize feedback by pushing relevant data from Atera into Productboard.
Can I use custom fields from Atera within Productboard workflows?
Yes! Latenode allows you to map custom fields, giving you full control to pass specific Atera data into Productboard for enriched insights & automation.
Are there any limitations to the Atera and Productboard integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Initial setup requires understanding of both Atera and Productboard data structures.
- Complex workflows with extensive data transformation may require JavaScript knowledge.
- Rate limits of the Atera and Productboard APIs may affect high-volume automations.