How to connect Atera and RingCentral
Create a New Scenario to Connect Atera and RingCentral
In the workspace, click the βCreate New Scenarioβ button.

Add the First Step
Add the first node β a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Atera, triggered by another scenario, or executed manually (for testing purposes). In most cases, Atera or RingCentral will be your first step. To do this, click "Choose an app," find Atera or RingCentral, and select the appropriate trigger to start the scenario.

Add the Atera Node
Select the Atera node from the app selection panel on the right.


Atera

Add the RingCentral Node
Next, click the plus (+) icon on the Atera node, select RingCentral from the list of available apps, and choose the action you need from the list of nodes within RingCentral.


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RingCentral


Authenticate RingCentral
Now, click the RingCentral node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your RingCentral settings. Authentication allows you to use RingCentral through Latenode.
Configure the Atera and RingCentral Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Atera and RingCentral Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that donβt require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

JavaScript
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AI Anthropic Claude 3
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RingCentral
Trigger on Webhook
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Atera
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Iterator
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Webhook response


Save and Activate the Scenario
After configuring Atera, RingCentral, and any additional nodes, donβt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking βRun onceβ and triggering an event to check if the Atera and RingCentral integration works as expected. Depending on your setup, data should flow between Atera and RingCentral (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Atera and RingCentral
Atera + RingCentral + Slack: When a new ticket is created in Atera, send an SMS message via RingCentral to the assigned technician, and post a message in a designated Slack channel to notify the team.
RingCentral + Atera + Google Calendar: When a call is missed in RingCentral, create a Google Calendar event to remind the user to follow up and log the missed call as a task in Atera.
Atera and RingCentral integration alternatives

About Atera
Use Atera with Latenode to automate IT support tasks. Trigger workflows on alerts, automatically create tickets, or update asset info. Integrate Atera's monitoring data with other apps for deeper insights and faster issue resolution. Customize rules and actions using Latenode's visual editor or JavaScript for precise automation.
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About RingCentral
Integrate RingCentral with Latenode to automate call logging, SMS alerts, and contact management. Trigger workflows based on call events, automatically updating records in other apps like CRMs or support tools. Use Latenode's visual editor and scripting nodes for customized call handling and data synchronization.
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See how Latenode works
FAQ Atera and RingCentral
How can I connect my Atera account to RingCentral using Latenode?
To connect your Atera account to RingCentral on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Atera and click on "Connect".
- Authenticate your Atera and RingCentral accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically call clients when a new Atera ticket is created?
Yes, you can! Latenode enables this automation, triggering RingCentral calls based on Atera events. Reduce response time and improve customer satisfaction through instant communication.
What types of tasks can I perform by integrating Atera with RingCentral?
Integrating Atera with RingCentral allows you to perform various tasks, including:
- Automatically create RingCentral call logs from resolved Atera tickets.
- Send SMS updates via RingCentral when an Atera ticket status changes.
- Trigger RingCentral calls to technicians when a high-priority Atera alert occurs.
- Create Atera tickets from missed RingCentral calls, capturing key details.
- Synchronize Atera customer contact information with RingCentral contacts.
How does Latenode handle complex data transformations between Atera and RingCentral?
Latenode offers powerful JavaScript and AI tools for advanced data manipulation, ensuring seamless data flow even with complex mapping requirements between Atera and RingCentral.
Are there any limitations to the Atera and RingCentral integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Historical data synchronization may require custom scripting due to API limits.
- Real-time updates are subject to Atera and RingCentral API availability and throttling.
- Advanced customization may necessitate JavaScript coding for complex scenarios.