Atera and Thankster Integration

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Automatically trigger personalized Thankster cards when Atera tickets are resolved, boosting customer satisfaction. Latenode's visual editor makes complex conditional logic easy, and affordable execution-based pricing saves you money as you scale.

Swap Apps

Atera

Thankster

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Atera and Thankster

Create a New Scenario to Connect Atera and Thankster

In the workspace, click the β€œCreate New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Atera, triggered by another scenario, or executed manually (for testing purposes). In most cases, Atera or Thankster will be your first step. To do this, click "Choose an app," find Atera or Thankster, and select the appropriate trigger to start the scenario.

Add the Atera Node

Select the Atera node from the app selection panel on the right.

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Atera

Configure the Atera

Click on the Atera node to configure it. You can modify the Atera URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Connect Atera

Sign In
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Run node once

Add the Thankster Node

Next, click the plus (+) icon on the Atera node, select Thankster from the list of available apps, and choose the action you need from the list of nodes within Thankster.

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Authenticate Thankster

Now, click the Thankster node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Thankster settings. Authentication allows you to use Thankster through Latenode.

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Run node once

Configure the Atera and Thankster Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Thankster Oauth 2.0

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The action ID

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Run node once

Set Up the Atera and Thankster Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring Atera, Thankster, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking β€œRun once” and triggering an event to check if the Atera and Thankster integration works as expected. Depending on your setup, data should flow between Atera and Thankster (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Atera and Thankster

Atera + Thankster + Slack: When a new or updated contact is registered in Atera, a Thankster card is sent to the contact. Subsequently, a notification is sent to a Slack channel to inform the team about the new contact and the sent card.

Atera + Thankster + Google Sheets: When a new or updated contact is created in Atera, a Thankster card is sent to that contact. A row is added to a Google Sheet to track sent cards and related data.

Atera and Thankster integration alternatives

About Atera

Use Atera with Latenode to automate IT support tasks. Trigger workflows on alerts, automatically create tickets, or update asset info. Integrate Atera's monitoring data with other apps for deeper insights and faster issue resolution. Customize rules and actions using Latenode's visual editor or JavaScript for precise automation.

About Thankster

Use Thankster in Latenode to automate personalized handwritten notes for customers. Trigger notes based on events like purchases or milestones. Enhance CRM workflows by adding a human touch. Latenode lets you manage Thankster requests at scale with no-code logic and custom integrations. Centralize and track all your personalized outreach.

See how Latenode works

FAQ Atera and Thankster

How can I connect my Atera account to Thankster using Latenode?

To connect your Atera account to Thankster on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Atera and click on "Connect".
  • Authenticate your Atera and Thankster accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I automatically send thank you notes after ticket resolution?

Yes, you can! Latenode lets you trigger personalized Thankster cards upon Atera ticket closure. Strengthen customer relationships with automated gratitude and build loyalty.

What types of tasks can I perform by integrating Atera with Thankster?

Integrating Atera with Thankster allows you to perform various tasks, including:

  • Send thank-you cards for positive customer satisfaction survey responses.
  • Automatically mail a gift card to customers after a major service outage.
  • Personalize holiday greetings based on customer data in Atera.
  • Trigger thank-you notes for referrals generated through Atera campaigns.
  • Send birthday cards to key contacts managed within Atera's CRM.

Can I use JavaScript functions to enhance the integration?

Yes! Latenode allows JavaScript code to enrich data and customize Atera and Thankster interactions, going beyond basic integrations.

Are there any limitations to the Atera and Thankster integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Custom card designs require a Thankster subscription with API access.
  • The number of cards sent depends on your Thankster subscription plan.
  • Real-time Atera event triggers might experience slight delays.

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