How to connect Atera and Zoho CRM
Create a New Scenario to Connect Atera and Zoho CRM
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Atera, triggered by another scenario, or executed manually (for testing purposes). In most cases, Atera or Zoho CRM will be your first step. To do this, click "Choose an app," find Atera or Zoho CRM, and select the appropriate trigger to start the scenario.

Add the Atera Node
Select the Atera node from the app selection panel on the right.


Atera

Add the Zoho CRM Node
Next, click the plus (+) icon on the Atera node, select Zoho CRM from the list of available apps, and choose the action you need from the list of nodes within Zoho CRM.


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Zoho CRM


Authenticate Zoho CRM
Now, click the Zoho CRM node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Zoho CRM settings. Authentication allows you to use Zoho CRM through Latenode.
Configure the Atera and Zoho CRM Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Atera and Zoho CRM Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

JavaScript
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AI Anthropic Claude 3
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Zoho CRM
Trigger on Webhook
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Atera
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Iterator
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Webhook response


Save and Activate the Scenario
After configuring Atera, Zoho CRM, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Atera and Zoho CRM integration works as expected. Depending on your setup, data should flow between Atera and Zoho CRM (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Atera and Zoho CRM
Atera + Zoho CRM + Slack: When a new customer is created or updated in Atera, the flow searches for the corresponding customer in Zoho CRM. If found, a message is sent to a designated Slack channel to alert the sales team about the new support ticket for the key customer.
Zoho CRM + Atera + Google Sheets: When a new object (e.g., a contact or account) is created or updated in Zoho CRM, the flow searches for related tickets in Atera. The flow then adds a row to a Google Sheet, tracking the Zoho CRM object and the associated Atera tickets for monthly performance reports.
Atera and Zoho CRM integration alternatives

About Atera
Use Atera with Latenode to automate IT support tasks. Trigger workflows on alerts, automatically create tickets, or update asset info. Integrate Atera's monitoring data with other apps for deeper insights and faster issue resolution. Customize rules and actions using Latenode's visual editor or JavaScript for precise automation.
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About Zoho CRM
Connect Zoho CRM to Latenode and automate your sales processes. Automatically update records, trigger email sequences, and sync data with other apps. Streamline lead management and reporting by combining Zoho CRM's features with Latenode's visual editor, AI assistance, and custom code options. Scale workflows affordably with flexible execution-based pricing.
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FAQ Atera and Zoho CRM
How can I connect my Atera account to Zoho CRM using Latenode?
To connect your Atera account to Zoho CRM on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Atera and click on "Connect".
- Authenticate your Atera and Zoho CRM accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically create Zoho CRM contacts from new Atera customers?
Yes, you can! Latenode lets you automate contact creation, ensuring seamless data sync. Benefit from unified customer data for better insights and communication—all with no-code ease.
What types of tasks can I perform by integrating Atera with Zoho CRM?
Integrating Atera with Zoho CRM allows you to perform various tasks, including:
- Create or update Zoho CRM contacts when a new Atera customer is added.
- Sync Atera tickets as cases or tasks in Zoho CRM.
- Automatically update Atera tickets when related Zoho CRM data changes.
- Trigger Atera automations based on Zoho CRM lead status updates.
- Create reports in Zoho CRM using data from Atera service agreements.
Can I use JavaScript to customize the Atera/Zoho CRM integration?
Yes! Latenode allows you to use JavaScript blocks to create advanced data transformations or business logic within your Atera and Zoho CRM workflows.
Are there any limitations to the Atera and Zoho CRM integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex data transformations may require advanced JavaScript knowledge.
- Real-time synchronization depends on the API rate limits of both Atera and Zoho CRM.
- Custom fields need to be manually mapped during initial workflow setup.