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How to connect Basin and Delighted
Create a New Scenario to Connect Basin and Delighted
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Basin, triggered by another scenario, or executed manually (for testing purposes). In most cases, Basin or Delighted will be your first step. To do this, click "Choose an app," find Basin or Delighted, and select the appropriate trigger to start the scenario.
Add the Basin Node
Select the Basin node from the app selection panel on the right.
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Add the Delighted Node
Next, click the plus (+) icon on the Basin node, select Delighted from the list of available apps, and choose the action you need from the list of nodes within Delighted.
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Authenticate Delighted
Now, click the Delighted node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Delighted settings. Authentication allows you to use Delighted through Latenode.
Configure the Basin and Delighted Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Basin and Delighted Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.
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Delighted
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Trigger on Webhook
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Save and Activate the Scenario
After configuring Basin, Delighted, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Basin and Delighted integration works as expected. Depending on your setup, data should flow between Basin and Delighted (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Basin and Delighted
Basin + Delighted + Slack: When a new form is submitted to Basin, the automation checks for a corresponding response in Delighted. If the Delighted response indicates a poor satisfaction score, a message is sent to a Slack channel.
Delighted + Basin + Google Sheets: When a new response is received in Delighted or a new form is submitted to Basin, the data is logged in a Google Sheet for analysis. This allows for combining survey responses and form data in one place.
Basin and Delighted integration alternatives
About Basin
Use Basin inside Latenode to capture form submissions without server-side code. Connect form data to any app via REST API or Webhooks, triggering automated workflows. Validate, transform, and route data with Latenode's visual editor, enhancing lead management and data collection, and avoiding back-end setup.
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About Delighted
Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI — all without per-step costs.
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See how Latenode works
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FAQ Basin and Delighted
How can I connect my Basin account to Delighted using Latenode?
To connect your Basin account to Delighted on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Basin and click on "Connect".
- Authenticate your Basin and Delighted accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I trigger surveys based on Basin form submissions?
Yes, you can! Latenode's visual editor makes it easy to trigger Delighted surveys when new submissions are received in Basin, automating your feedback collection process.
What types of tasks can I perform by integrating Basin with Delighted?
Integrating Basin with Delighted allows you to perform various tasks, including:
- Automatically sending customer satisfaction surveys after form submissions.
- Creating personalized thank you messages based on survey responses.
- Adding respondents to a customer database based on survey feedback.
- Triggering internal notifications for low satisfaction scores.
- Updating customer profiles with survey data and sentiment analysis.
How secure is my Basin data when using Latenode integrations?
Latenode employs robust security measures, including encryption and access controls, ensuring your Basin data remains safe and protected during integration.
Are there any limitations to the Basin and Delighted integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex conditional logic may require JavaScript coding.
- File uploads through Basin are subject to file size restrictions.
- Delighted's API rate limits may affect high-volume survey triggers.
