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Sync leads between Bigin by Zoho CRM and Intercom for targeted engagement. Latenode's visual editor simplifies the process, while flexible JavaScript blocks enable advanced data transformations. Automate at scale for less with execution-based pricing.
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Create a New Scenario to Connect Bigin by Zoho CRM and Intercom
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Bigin by Zoho CRM, triggered by another scenario, or executed manually (for testing purposes). In most cases, Bigin by Zoho CRM or Intercom will be your first step. To do this, click "Choose an app," find Bigin by Zoho CRM or Intercom, and select the appropriate trigger to start the scenario.
Add the Bigin by Zoho CRM Node
Select the Bigin by Zoho CRM node from the app selection panel on the right.
Bigin by Zoho CRM
Configure the Bigin by Zoho CRM
Click on the Bigin by Zoho CRM node to configure it. You can modify the Bigin by Zoho CRM URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Intercom Node
Next, click the plus (+) icon on the Bigin by Zoho CRM node, select Intercom from the list of available apps, and choose the action you need from the list of nodes within Intercom.
Bigin by Zoho CRM
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Intercom
Authenticate Intercom
Now, click the Intercom node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Intercom settings. Authentication allows you to use Intercom through Latenode.
Configure the Bigin by Zoho CRM and Intercom Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Bigin by Zoho CRM and Intercom Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
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AI Anthropic Claude 3
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Intercom
Trigger on Webhook
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Bigin by Zoho CRM
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring Bigin by Zoho CRM, Intercom, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Bigin by Zoho CRM and Intercom integration works as expected. Depending on your setup, data should flow between Bigin by Zoho CRM and Intercom (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Bigin by Zoho CRM + Intercom + Slack: When a new lead is created in Bigin by Zoho CRM, a conversation is initiated in Intercom. Simultaneously, a notification is sent to the sales team in Slack to alert them of the new lead and the Intercom conversation.
Intercom + Bigin by Zoho CRM + Google Sheets: When a new lead is created in Intercom, a contact is created in Bigin by Zoho CRM. The interaction details are then logged into a Google Sheet for tracking and analysis.
About Bigin by Zoho CRM
Sync Bigin by Zoho CRM data with other apps in Latenode to automate deal pipelines. Update records, trigger custom actions, and route data based on deal stages. Use visual tools or code for tailored workflows. Automate lead nurturing, task creation, and reporting across your business without complex coding or high per-task costs.
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About Intercom
Integrate Intercom with Latenode to automate customer support and engagement. Trigger workflows based on Intercom events to update CRMs, send personalized emails, or escalate issues. Latenode’s visual editor and flexible logic let you build custom support automation that adapts to your business needs, without complex coding or per-step fees.
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How can I connect my Bigin by Zoho CRM account to Intercom using Latenode?
To connect your Bigin by Zoho CRM account to Intercom on Latenode, follow these steps:
Can I automatically create Bigin leads from new Intercom conversations?
Yes, you can! With Latenode, easily create workflows to turn Intercom conversations into Bigin leads automatically, saving time and ensuring no potential customer is missed. Latenode lets you scale without code.
What types of tasks can I perform by integrating Bigin by Zoho CRM with Intercom?
Integrating Bigin by Zoho CRM with Intercom allows you to perform various tasks, including:
How can I use JavaScript to enhance Bigin by Zoho CRM integration?
Latenode's JavaScript blocks let you transform data or add custom logic not available through the standard Bigin by Zoho CRM and Intercom integration features.
Are there any limitations to the Bigin by Zoho CRM and Intercom integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: