How to connect Bitly and CloudTalk
Create a New Scenario to Connect Bitly and CloudTalk
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Bitly, triggered by another scenario, or executed manually (for testing purposes). In most cases, Bitly or CloudTalk will be your first step. To do this, click "Choose an app," find Bitly or CloudTalk, and select the appropriate trigger to start the scenario.

Add the Bitly Node
Select the Bitly node from the app selection panel on the right.

Bitly
Add the CloudTalk Node
Next, click the plus (+) icon on the Bitly node, select CloudTalk from the list of available apps, and choose the action you need from the list of nodes within CloudTalk.

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Authenticate CloudTalk
Now, click the CloudTalk node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your CloudTalk settings. Authentication allows you to use CloudTalk through Latenode.
Configure the Bitly and CloudTalk Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Bitly and CloudTalk Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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AI Anthropic Claude 3
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Trigger on Webhook
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Webhook response
Save and Activate the Scenario
After configuring Bitly, CloudTalk, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Bitly and CloudTalk integration works as expected. Depending on your setup, data should flow between Bitly and CloudTalk (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Bitly and CloudTalk
Bitly + CloudTalk + Google Sheets: When a new call occurs in CloudTalk, shorten a tracking link with Bitly, then record the call details and the shortened link in a Google Sheet for campaign performance analysis.
CloudTalk + Bitly + HubSpot: When a call ends in CloudTalk, create a shortened link with Bitly and automatically log the call data and the shortened link in HubSpot as a call engagement.
Bitly and CloudTalk integration alternatives
About Bitly
Use Bitly in Latenode to automatically shorten and track links within your workflows. Share campaign URLs, monitor click rates, and optimize outreach directly from your automated processes. Combine Bitly's link management with Latenode's flexible logic and data integrations for end-to-end control, avoiding manual updates and broken flows.
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About CloudTalk
Automate CloudTalk call and SMS data within Latenode. Trigger workflows on new calls, messages, or agent status changes. Update CRMs, send alerts, or generate reports automatically. Use Latenode's visual editor and data transformation tools to customize call center automations without complex coding, and scale your workflows efficiently.
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See how Latenode works
FAQ Bitly and CloudTalk
How can I connect my Bitly account to CloudTalk using Latenode?
To connect your Bitly account to CloudTalk on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Bitly and click on "Connect".
- Authenticate your Bitly and CloudTalk accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically shorten CloudTalk SMS links with Bitly?
Yes, using Latenode, automatically shorten links included in CloudTalk SMS messages via Bitly. Benefit: Track click-through rates and optimize communication effectiveness.
What types of tasks can I perform by integrating Bitly with CloudTalk?
Integrating Bitly with CloudTalk allows you to perform various tasks, including:
- Track the performance of Bitly links shared via CloudTalk SMS campaigns.
- Automatically shorten long URLs in CloudTalk messages.
- Create custom branded short links for CloudTalk communication.
- Log Bitly link clicks as events within CloudTalk.
- Generate Bitly links dynamically based on CloudTalk call data.
What Bitly link data is accessible within Latenode workflows?
Access Bitly link click counts, creation dates, and geographic data directly within Latenode to optimize CloudTalk campaigns.
Are there any limitations to the Bitly and CloudTalk integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Bitly's API rate limits may affect high-volume link creation workflows.
- Custom branded domains require a Bitly premium subscription.
- Historical data import from Bitly to CloudTalk may require manual processing.