Bitrix24 and Customer.io Integration

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Sync Bitrix24 CRM with Customer.io for personalized marketing. Latenode’s visual editor and JavaScript support allow for custom data mapping and advanced segmentation, while affordable pricing scales with your business growth.

Bitrix24 + Customer.io integration

Connect Bitrix24 and Customer.io in minutes with Latenode.

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Automate your workflow

Swap Apps

Bitrix24

Customer.io

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Bitrix24 and Customer.io

Create a New Scenario to Connect Bitrix24 and Customer.io

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Bitrix24, triggered by another scenario, or executed manually (for testing purposes). In most cases, Bitrix24 or Customer.io will be your first step. To do this, click "Choose an app," find Bitrix24 or Customer.io, and select the appropriate trigger to start the scenario.

Add the Bitrix24 Node

Select the Bitrix24 node from the app selection panel on the right.

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Bitrix24

Configure the Bitrix24

Click on the Bitrix24 node to configure it. You can modify the Bitrix24 URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Bitrix24

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Connection *

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Connect Bitrix24

Sign In

Run node once

Add the Customer.io Node

Next, click the plus (+) icon on the Bitrix24 node, select Customer.io from the list of available apps, and choose the action you need from the list of nodes within Customer.io.

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Bitrix24

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Customer.io

Authenticate Customer.io

Now, click the Customer.io node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Customer.io settings. Authentication allows you to use Customer.io through Latenode.

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Bitrix24

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Customer.io

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Connection *

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Connect Customer.io

Sign In

Run node once

Configure the Bitrix24 and Customer.io Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Bitrix24

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Customer.io

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Connection *

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Map

Connect Customer.io

Customer.io Oauth 2.0

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Change

Select an action *

Select

Map

The action ID

Run node once

Set Up the Bitrix24 and Customer.io Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Customer.io

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Trigger on Webhook

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Iterator

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Webhook response

Save and Activate the Scenario

After configuring Bitrix24, Customer.io, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the Bitrix24 and Customer.io integration works as expected. Depending on your setup, data should flow between Bitrix24 and Customer.io (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Bitrix24 and Customer.io

Bitrix24 + Customer.io + Slack: When a deal is successfully closed in Bitrix24, the customer's information is added or updated in Customer.io. A notification is then sent to the sales team in Slack to celebrate the successful deal closure.

Customer.io + Bitrix24 + Google Sheets: When a customer unsubscribes from Customer.io, their status is updated in Bitrix24, and this event is logged in a Google Sheet for record-keeping and analysis.

Bitrix24 and Customer.io integration alternatives

About Bitrix24

Automate Bitrix24 tasks in Latenode: update deals, manage contacts, and track tasks without manual work. Connect Bitrix24 CRM data to other apps, like email or spreadsheets, for streamlined workflows. Latenode’s visual editor and flexible code options make complex Bitrix24 automation simple and scalable, avoiding per-step fees.

About Customer.io

Use Customer.io in Latenode to automate personalized messaging based on real-time user behavior. React instantly to events like purchases or sign-ups. Build flows that segment users, trigger custom emails, and update profiles automatically. Orchestrate complex campaigns and keep data consistent across platforms.

See how Latenode works

FAQ Bitrix24 and Customer.io

How can I connect my Bitrix24 account to Customer.io using Latenode?

To connect your Bitrix24 account to Customer.io on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Bitrix24 and click on "Connect".
  • Authenticate your Bitrix24 and Customer.io accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I sync new Bitrix24 contacts to Customer.io?

Yes, easily! Latenode's visual editor makes syncing data seamless. Automatically update Customer.io when new contacts are added in Bitrix24, improving customer engagement.

What types of tasks can I perform by integrating Bitrix24 with Customer.io?

Integrating Bitrix24 with Customer.io allows you to perform various tasks, including:

  • Add new Bitrix24 leads as subscribers in Customer.io.
  • Update Customer.io profiles with Bitrix24 deal stage changes.
  • Trigger personalized Customer.io emails on Bitrix24 task completion.
  • Create Bitrix24 tasks from Customer.io event triggers.
  • Synchronize contact details between Bitrix24 and Customer.io.

CanIuseJavaScripttomanipulatedatabetweenBitrix24andCustomer.io?

Yes! Latenode allows you to use JavaScript code blocks to transform data and create highly customized workflows for Bitrix24 and Customer.io.

Are there any limitations to the Bitrix24 and Customer.io integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Complex data transformations may require custom JavaScript coding.
  • Rate limits of the Bitrix24 and Customer.io APIs still apply.
  • Historical data migration might require a separate, one-time workflow.

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