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How to connect Bitrix24 and Vapi
Create a New Scenario to Connect Bitrix24 and Vapi
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Bitrix24, triggered by another scenario, or executed manually (for testing purposes). In most cases, Bitrix24 or Vapi will be your first step. To do this, click "Choose an app," find Bitrix24 or Vapi, and select the appropriate trigger to start the scenario.
Add the Bitrix24 Node
Select the Bitrix24 node from the app selection panel on the right.
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Configure the Bitrix24
Click on the Bitrix24 node to configure it. You can modify the Bitrix24 URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Vapi Node
Next, click the plus (+) icon on the Bitrix24 node, select Vapi from the list of available apps, and choose the action you need from the list of nodes within Vapi.
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Authenticate Vapi
Now, click the Vapi node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Vapi settings. Authentication allows you to use Vapi through Latenode.
Configure the Bitrix24 and Vapi Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Bitrix24 and Vapi Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.
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Trigger on Webhook
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Save and Activate the Scenario
After configuring Bitrix24, Vapi, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Bitrix24 and Vapi integration works as expected. Depending on your setup, data should flow between Bitrix24 and Vapi (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Bitrix24 and Vapi
Vapi + Bitrix24 + Slack: When a new outbound phone call is created in Vapi, the details are used to find the corresponding lead in Bitrix24. A Slack message is then sent to a specified channel to notify of the call and related lead.
Vapi + Bitrix24 + Google Sheets: When a new outbound phone call is created in Vapi, the details are logged in Google Sheets. The related contact in Bitrix24 is then updated with the call information.
Bitrix24 and Vapi integration alternatives
About Bitrix24
Automate Bitrix24 tasks in Latenode: update deals, manage contacts, and track tasks without manual work. Connect Bitrix24 CRM data to other apps, like email or spreadsheets, for streamlined workflows. Latenode’s visual editor and flexible code options make complex Bitrix24 automation simple and scalable, avoiding per-step fees.
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About Vapi
Use Vapi in Latenode to validate and standardize address data. Ensure accurate deliveries and prevent errors by cleaning addresses directly within your workflows. Vapi integration inside Latenode makes data cleaning repeatable and scalable without extra coding. Automate address verification as part of lead gen, order processing, or CRM upkeep.
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FAQ Bitrix24 and Vapi
How can I connect my Bitrix24 account to Vapi using Latenode?
To connect your Bitrix24 account to Vapi on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Bitrix24 and click on "Connect".
- Authenticate your Bitrix24 and Vapi accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically send personalized voice messages to new Bitrix24 leads using Vapi?
Yes, you can! Latenode's visual editor makes it easy to trigger Vapi calls upon new Bitrix24 lead creation, boosting engagement with tailored communication.
What types of tasks can I perform by integrating Bitrix24 with Vapi?
Integrating Bitrix24 with Vapi allows you to perform various tasks, including:
- Automatically calling new Bitrix24 leads for immediate engagement.
- Sending appointment reminders via voice call using Bitrix24 data.
- Updating Bitrix24 contact details based on Vapi call responses.
- Triggering personalized SMS follow-ups after Vapi voice interactions.
- Logging Vapi call outcomes directly into Bitrix24 lead activities.
Can Latenode handle complex logic for my Bitrix24 + Vapi automations?
Yes! Latenode offers advanced logic blocks, JavaScript support, and AI steps to create sophisticated workflows between Bitrix24 and Vapi.
Are there any limitations to the Bitrix24 and Vapi integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Rate limits imposed by Bitrix24 and Vapi may affect high-volume workflows.
- Custom fields in Bitrix24 may require manual mapping in Latenode.
- Real-time data synchronization depends on the APIs' update frequency.
