Bland AI and JustCall Integration

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Use Bland AI to analyze JustCall call transcriptions and automatically tag support tickets. On Latenode, customize this process with JavaScript for nuanced sentiment analysis, scaling affordably as call volume grows.

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Bland AI

JustCall

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Bland AI and JustCall

Create a New Scenario to Connect Bland AI and JustCall

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Bland AI, triggered by another scenario, or executed manually (for testing purposes). In most cases, Bland AI or JustCall will be your first step. To do this, click "Choose an app," find Bland AI or JustCall, and select the appropriate trigger to start the scenario.

Add the Bland AI Node

Select the Bland AI node from the app selection panel on the right.

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Bland AI

Configure the Bland AI

Click on the Bland AI node to configure it. You can modify the Bland AI URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Sign In

Run node once

Add the JustCall Node

Next, click the plus (+) icon on the Bland AI node, select JustCall from the list of available apps, and choose the action you need from the list of nodes within JustCall.

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Authenticate JustCall

Now, click the JustCall node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your JustCall settings. Authentication allows you to use JustCall through Latenode.

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Configure the Bland AI and JustCall Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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JustCall Oauth 2.0

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Run node once

Set Up the Bland AI and JustCall Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring Bland AI, JustCall, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the Bland AI and JustCall integration works as expected. Depending on your setup, data should flow between Bland AI and JustCall (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Bland AI and JustCall

JustCall + Bland AI + Google Sheets: When a new call is completed in JustCall, the call transcript is retrieved and sent to Bland AI for analysis. The summary and call details are then logged in a Google Sheet.

JustCall + Bland AI + HubSpot: After a call in JustCall, Bland AI analyzes the call transcript for sentiment. This sentiment data is then used to update the contact's record in HubSpot, influencing their score.

Bland AI and JustCall integration alternatives

About Bland AI

Use Bland AI in Latenode to automate content creation or rewrite existing text. Streamline your marketing or support workflows by generating tailored responses. Integrate it directly into your Latenode scenarios and use visual tools to manage prompts, route results, and scale AI tasks without complex coding.

About JustCall

Use JustCall in Latenode to automate call workflows: trigger calls based on CRM updates, send SMS follow-ups, and log call data. Latenode adds visual flow control, custom logic, and data enrichment missing in basic JustCall setups. Create complex, scalable call-centric processes with no-code tools and flexible JavaScript.

See how Latenode works

FAQ Bland AI and JustCall

How can I connect my Bland AI account to JustCall using Latenode?

To connect your Bland AI account to JustCall on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Bland AI and click on "Connect".
  • Authenticate your Bland AI and JustCall accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I qualify JustCall leads with Bland AI analysis?

Yes, easily! Latenode lets you use Bland AI to analyze call transcripts and automatically update lead scores in JustCall. This boosts efficiency and helps prioritize promising leads.

What types of tasks can I perform by integrating Bland AI with JustCall?

Integrating Bland AI with JustCall allows you to perform various tasks, including:

  • Automatically transcribe JustCall calls using Bland AI's speech-to-text.
  • Analyze customer sentiment from call transcripts to improve service.
  • Update contact details in JustCall based on data extracted by Bland AI.
  • Trigger JustCall SMS messages based on Bland AI analysis of call content.
  • Create summaries of JustCall conversations using Bland AI's summarization features.

How does Latenode handle Bland AI's data privacy during calls?

Latenode ensures data privacy using secure connections and transparent data handling. Configure workflows to comply with specific privacy regulations and internal policies.

Are there any limitations to the Bland AI and JustCall integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Real-time analysis of calls is not supported; analysis is performed post-call.
  • Complex Bland AI models might require more processing time, affecting workflow speed.
  • The integration relies on the accuracy of Bland AI's AI models.

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