Bland AI and OpenPhone Integration

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Use Bland AI to analyze OpenPhone voicemails and texts, routing urgent issues or extracting key data instantly. Latenode's no-code visual editor and affordable pricing make intelligent call centers accessible, while custom JS blocks handle edge cases.

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Bland AI

OpenPhone

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Bland AI and OpenPhone

Create a New Scenario to Connect Bland AI and OpenPhone

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Bland AI, triggered by another scenario, or executed manually (for testing purposes). In most cases, Bland AI or OpenPhone will be your first step. To do this, click "Choose an app," find Bland AI or OpenPhone, and select the appropriate trigger to start the scenario.

Add the Bland AI Node

Select the Bland AI node from the app selection panel on the right.

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Bland AI

Configure the Bland AI

Click on the Bland AI node to configure it. You can modify the Bland AI URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Connect Bland AI

Sign In

Run node once

Add the OpenPhone Node

Next, click the plus (+) icon on the Bland AI node, select OpenPhone from the list of available apps, and choose the action you need from the list of nodes within OpenPhone.

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OpenPhone

Authenticate OpenPhone

Now, click the OpenPhone node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your OpenPhone settings. Authentication allows you to use OpenPhone through Latenode.

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Connect OpenPhone

Sign In

Run node once

Configure the Bland AI and OpenPhone Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Run node once

Set Up the Bland AI and OpenPhone Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring Bland AI, OpenPhone, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the Bland AI and OpenPhone integration works as expected. Depending on your setup, data should flow between Bland AI and OpenPhone (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Bland AI and OpenPhone

OpenPhone + Bland AI + Slack: When a new call ends in OpenPhone, use Bland AI to analyze the call transcript and summarize the conversation. Then, post the summary to a dedicated Slack channel for review.

OpenPhone + Bland AI + HubSpot: Log new OpenPhone calls in HubSpot and use Bland AI to analyze call's sentiment. Create a call engagement in HubSpot and store the sentiment analysis result.

Bland AI and OpenPhone integration alternatives

About Bland AI

Use Bland AI in Latenode to automate content creation or rewrite existing text. Streamline your marketing or support workflows by generating tailored responses. Integrate it directly into your Latenode scenarios and use visual tools to manage prompts, route results, and scale AI tasks without complex coding.

About OpenPhone

Use OpenPhone in Latenode to automate SMS and call workflows. Log activities, trigger actions based on call outcomes, and sync data to CRMs. By using Latenode, you orchestrate OpenPhone within complex workflows, adding logic and integrations not available in OpenPhone alone. Scale customer communication using no-code tools and AI.

See how Latenode works

FAQ Bland AI and OpenPhone

How can I connect my Bland AI account to OpenPhone using Latenode?

To connect your Bland AI account to OpenPhone on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Bland AI and click on "Connect".
  • Authenticate your Bland AI and OpenPhone accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I automatically update OpenPhone contacts after Bland AI analysis?

Yes, you can! Latenode enables this automation. When Bland AI identifies new info, instantly update OpenPhone contacts, ensuring your data stays current without manual work. Enjoy improved contact accuracy!

What types of tasks can I perform by integrating Bland AI with OpenPhone?

Integrating Bland AI with OpenPhone allows you to perform various tasks, including:

  • Automatically logging Bland AI conversation summaries to OpenPhone notes.
  • Triggering OpenPhone SMS messages based on Bland AI sentiment analysis.
  • Creating new OpenPhone contacts from leads identified by Bland AI.
  • Updating OpenPhone contact details with information from Bland AI insights.
  • Routing OpenPhone calls based on Bland AI topic classification.

Can I use Bland AI to analyze OpenPhone call transcripts in Latenode?

Yes! Latenode lets you analyze OpenPhone call transcripts using Bland AI for sentiment and topic detection, streamlining insights and automation.

Are there any limitations to the Bland AI and OpenPhone integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Rate limits from Bland AI and OpenPhone may affect high-volume workflows.
  • Complex data transformations may require JavaScript knowledge.
  • Real-time updates depend on the polling frequency of each service.

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