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Automatically update Atera tickets from Blue alerts, centralizing incident management. Latenode's visual editor makes it easier to customize workflows, while affordable execution-based pricing helps scale without cost concerns.
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Create a New Scenario to Connect Blue and Atera
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Blue, triggered by another scenario, or executed manually (for testing purposes). In most cases, Blue or Atera will be your first step. To do this, click "Choose an app," find Blue or Atera, and select the appropriate trigger to start the scenario.
Add the Blue Node
Select the Blue node from the app selection panel on the right.
Blue
Add the Atera Node
Next, click the plus (+) icon on the Blue node, select Atera from the list of available apps, and choose the action you need from the list of nodes within Atera.
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Atera
Authenticate Atera
Now, click the Atera node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Atera settings. Authentication allows you to use Atera through Latenode.
Configure the Blue and Atera Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Blue and Atera Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
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AI Anthropic Claude 3
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Atera
Trigger on Webhook
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Blue
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring Blue, Atera, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Blue and Atera integration works as expected. Depending on your setup, data should flow between Blue and Atera (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Blue + Atera + Slack: When a new project is created in Blue, a notification is sent to a Slack channel. If the project involves a new customer, the customer information is automatically created in Atera.
Atera + Blue + Google Sheets: When a project's event happens in Blue, relevant data from Atera customers is retrieved and appended to a Google Sheets spreadsheet for tracking technician performance and customer satisfaction metrics.
About Blue
Use Blue in Latenode to streamline data validation. Catch errors early by adding pre-built Blue validation nodes to any workflow. Automate data cleansing and standardization before it reaches your database, avoiding inconsistencies. Benefit from Latenode’s visual editor and scaling features.
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About Atera
Use Atera with Latenode to automate IT support tasks. Trigger workflows on alerts, automatically create tickets, or update asset info. Integrate Atera's monitoring data with other apps for deeper insights and faster issue resolution. Customize rules and actions using Latenode's visual editor or JavaScript for precise automation.
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How can I connect my Blue account to Atera using Latenode?
To connect your Blue account to Atera on Latenode, follow these steps:
Can I automatically create Atera tickets from new Blue alerts?
Yes, you can! Latenode enables this automation, ensuring immediate ticket creation in Atera upon a Blue alert. This saves time and improves response times with no-code efficiency.
What types of tasks can I perform by integrating Blue with Atera?
Integrating Blue with Atera allows you to perform various tasks, including:
What kind of Blue data can I access within Latenode workflows?
You can access data related to alerts, incidents, performance metrics, and user activity to automate complex processes using Latenode's visual editor.
Are there any limitations to the Blue and Atera integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: