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How to connect Blue and Delighted
Create a New Scenario to Connect Blue and Delighted
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Blue, triggered by another scenario, or executed manually (for testing purposes). In most cases, Blue or Delighted will be your first step. To do this, click "Choose an app," find Blue or Delighted, and select the appropriate trigger to start the scenario.
Add the Blue Node
Select the Blue node from the app selection panel on the right.
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Add the Delighted Node
Next, click the plus (+) icon on the Blue node, select Delighted from the list of available apps, and choose the action you need from the list of nodes within Delighted.
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Authenticate Delighted
Now, click the Delighted node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Delighted settings. Authentication allows you to use Delighted through Latenode.
Configure the Blue and Delighted Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Blue and Delighted Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.
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Delighted
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Trigger on Webhook
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Save and Activate the Scenario
After configuring Blue, Delighted, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Blue and Delighted integration works as expected. Depending on your setup, data should flow between Blue and Delighted (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Blue and Delighted
Delighted + Slack: When a new survey response is received in Delighted, a message is sent to a dedicated Slack channel to notify the team for immediate review.
Delighted + Jira: When a new survey response is received in Delighted, specifically a negative response, a Jira ticket is created to track and resolve the feedback.
Blue and Delighted integration alternatives
About Blue
Use Blue in Latenode to streamline data validation. Catch errors early by adding pre-built Blue validation nodes to any workflow. Automate data cleansing and standardization before it reaches your database, avoiding inconsistencies. Benefit from Latenode’s visual editor and scaling features.
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About Delighted
Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI — all without per-step costs.
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See how Latenode works
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FAQ Blue and Delighted
How can I connect my Blue account to Delighted using Latenode?
To connect your Blue account to Delighted on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Blue and click on "Connect".
- Authenticate your Blue and Delighted accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I trigger surveys based on Blue product usage?
Yes, trigger Delighted surveys after specific actions in Blue. Latenode's no-code editor makes this easy, ensuring timely feedback and improved user experience with minimal coding.
What types of tasks can I perform by integrating Blue with Delighted?
Integrating Blue with Delighted allows you to perform various tasks, including:
- Automatically send customer satisfaction surveys after a Blue purchase.
- Update Blue user profiles with Delighted feedback scores.
- Trigger internal alerts based on negative Delighted survey responses.
- Create reports combining Blue product data and Delighted survey data.
- Personalize marketing campaigns based on Delighted feedback segments.
Can I use JavaScript code to transform data between Blue and Delighted?
Yes, Latenode allows custom JavaScript code within your workflows, enabling advanced data transformations and integrations beyond standard options.
Are there any limitations to the Blue and Delighted integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex data transformations might require JavaScript coding knowledge.
- Rate limits imposed by Blue and Delighted APIs still apply.
- Real-time synchronization depends on the polling intervals of each app.
