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How to connect Bouncer and LiveChat
Create a New Scenario to Connect Bouncer and LiveChat
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Bouncer, triggered by another scenario, or executed manually (for testing purposes). In most cases, Bouncer or LiveChat will be your first step. To do this, click "Choose an app," find Bouncer or LiveChat, and select the appropriate trigger to start the scenario.
Add the Bouncer Node
Select the Bouncer node from the app selection panel on the right.
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Add the LiveChat Node
Next, click the plus (+) icon on the Bouncer node, select LiveChat from the list of available apps, and choose the action you need from the list of nodes within LiveChat.
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Authenticate LiveChat
Now, click the LiveChat node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your LiveChat settings. Authentication allows you to use LiveChat through Latenode.
Configure the Bouncer and LiveChat Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Bouncer and LiveChat Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario
After configuring Bouncer, LiveChat, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Bouncer and LiveChat integration works as expected. Depending on your setup, data should flow between Bouncer and LiveChat (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Bouncer and LiveChat
Bouncer + Google Sheets + LiveChat: When a bounced email is detected by manually using Bouncer to verify it, the email and status are logged in Google Sheets. LiveChat agents are then notified to update the contact information.
LiveChat + Bouncer + Brevo (Sendinblue): When a customer submits an email address via LiveChat during a conversation, the email is automatically verified using Bouncer. If Bouncer confirms the email is valid, the customer is added to a specified list in Brevo (Sendinblue).
Bouncer and LiveChat integration alternatives
About Bouncer
Use Bouncer in Latenode to verify email deliverability inside your marketing automation. Connect it to lead sources, CRMs, or signup forms. Stop sending emails to invalid addresses and improve sender reputation directly from your Latenode workflows. Add custom logic via JavaScript for advanced filtering.
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About LiveChat
Integrate LiveChat into Latenode to automate support workflows. Route chats based on keywords, tag conversations, or trigger automated responses. Connect LiveChat data to other apps (CRM, databases) for unified insights. Simplify complex routing and ensure agents have context – all visually, and without code.
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FAQ Bouncer and LiveChat
How can I connect my Bouncer account to LiveChat using Latenode?
To connect your Bouncer account to LiveChat on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Bouncer and click on "Connect".
- Authenticate your Bouncer and LiveChat accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically ban users from LiveChat based on Bouncer email verification?
Yes, you can! Latenode lets you automate this. Verified invalid emails in Bouncer can trigger a ban in LiveChat, improving support agent efficiency and chat quality.
What types of tasks can I perform by integrating Bouncer with LiveChat?
Integrating Bouncer with LiveChat allows you to perform various tasks, including:
- Verify email addresses collected through LiveChat in real time using Bouncer.
- Automatically tag LiveChat conversations based on Bouncer email verification results.
- Update LiveChat user profiles with email verification status from Bouncer.
- Trigger automated welcome messages in LiveChat for verified valid email addresses.
- Create reports in Latenode combining data from Bouncer and LiveChat.
How does Bouncer enhance LiveChat email collection within Latenode?
Bouncer enhances LiveChat by verifying email validity, reducing bounce rates. Latenode automates this, ensuring clean data and improved outreach.
Are there any limitations to the Bouncer and LiveChat integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Rate limits of the Bouncer and LiveChat APIs may affect high-volume workflows.
- Custom field mapping in LiveChat requires manual configuration.
- Complex logic may require JavaScript knowledge for advanced customization.
