How to connect Box and Delighted
Create a New Scenario to Connect Box and Delighted
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Box, triggered by another scenario, or executed manually (for testing purposes). In most cases, Box or Delighted will be your first step. To do this, click "Choose an app," find Box or Delighted, and select the appropriate trigger to start the scenario.

Add the Box Node
Select the Box node from the app selection panel on the right.


Box

Add the Delighted Node
Next, click the plus (+) icon on the Box node, select Delighted from the list of available apps, and choose the action you need from the list of nodes within Delighted.


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Authenticate Delighted
Now, click the Delighted node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Delighted settings. Authentication allows you to use Delighted through Latenode.
Configure the Box and Delighted Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Box and Delighted Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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Trigger on Webhook
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Webhook response

Save and Activate the Scenario
After configuring Box, Delighted, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Box and Delighted integration works as expected. Depending on your setup, data should flow between Box and Delighted (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Box and Delighted
Box + Delighted + Slack: When a new file is uploaded to Box, a survey is sent via Delighted to gather feedback. The survey response is then posted to a designated Slack channel for review.
Delighted + Box + Google Sheets: When a new response is received in Delighted, information about the response, combined with relevant Box file details, is added as a new row to a Google Sheet for analysis.
Box and Delighted integration alternatives

About Box
Automate Box file management within Latenode workflows. Trigger actions based on file uploads, updates, or deletions. Streamline content workflows: automatically process files, extract data, and route them to other apps like CRMs or databases. Use Latenode’s visual editor to build flexible, scalable solutions without code, and reduce manual file handling.
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About Delighted
Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI — all without per-step costs.
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FAQ Box and Delighted
How can I connect my Box account to Delighted using Latenode?
To connect your Box account to Delighted on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Box and click on "Connect".
- Authenticate your Box and Delighted accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I trigger surveys after file uploads in Box?
Yes, you can! Latenode's visual editor makes it simple to trigger Delighted surveys based on new file uploads in Box, ensuring timely feedback. Use logic blocks to filter and scale as needed.
What types of tasks can I perform by integrating Box with Delighted?
Integrating Box with Delighted allows you to perform various tasks, including:
- Automatically trigger customer satisfaction surveys after a document is shared.
- Collect feedback on new marketing materials stored in Box.
- Analyze survey responses and store insights alongside relevant files.
- Send personalized thank-you notes based on survey scores.
- Create support tickets from negative Delighted feedback related to Box files.
WhatBox-relatedtriggerseventscanIuseinLatenodeautomationworkflows?
You can use triggers for new file uploads, file modifications, deletions,andfoldercreationstoinitiateautomationworkflowsdirectlyfromBox.
Are there any limitations to the Box and Delighted integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Rate limits imposed by Box and Delighted APIs may affect high-volume workflows.
- Complex file permission structures in Box may require custom scripting.
- Delighted's survey customization options are set by its API.