How to connect Brevo (Sendinblue) and CloudTalk
Create a New Scenario to Connect Brevo (Sendinblue) and CloudTalk
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Brevo (Sendinblue), triggered by another scenario, or executed manually (for testing purposes). In most cases, Brevo (Sendinblue) or CloudTalk will be your first step. To do this, click "Choose an app," find Brevo (Sendinblue) or CloudTalk, and select the appropriate trigger to start the scenario.

Add the Brevo (Sendinblue) Node
Select the Brevo (Sendinblue) node from the app selection panel on the right.


Brevo (Sendinblue)

Configure the Brevo (Sendinblue)
Click on the Brevo (Sendinblue) node to configure it. You can modify the Brevo (Sendinblue) URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the CloudTalk Node
Next, click the plus (+) icon on the Brevo (Sendinblue) node, select CloudTalk from the list of available apps, and choose the action you need from the list of nodes within CloudTalk.


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CloudTalk

Authenticate CloudTalk
Now, click the CloudTalk node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your CloudTalk settings. Authentication allows you to use CloudTalk through Latenode.
Configure the Brevo (Sendinblue) and CloudTalk Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Brevo (Sendinblue) and CloudTalk Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

JavaScript
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AI Anthropic Claude 3
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CloudTalk
Trigger on Webhook
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Brevo (Sendinblue)
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Iterator
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Webhook response

Save and Activate the Scenario
After configuring Brevo (Sendinblue), CloudTalk, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Brevo (Sendinblue) and CloudTalk integration works as expected. Depending on your setup, data should flow between Brevo (Sendinblue) and CloudTalk (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Brevo (Sendinblue) and CloudTalk
CloudTalk + Brevo (Sendinblue) + Slack: When a new call log is created in CloudTalk, a personalized follow-up email is sent via Brevo. A summary of the call is then posted to a designated Slack channel.
CloudTalk + HubSpot + Brevo (Sendinblue): When a call is missed in CloudTalk, a new contact is created in HubSpot, and a 'missed call' email is automatically sent to the contact via Brevo.
Brevo (Sendinblue) and CloudTalk integration alternatives

About Brevo (Sendinblue)
Automate email marketing and SMS within Latenode. Connect Brevo (Sendinblue) to your workflows to trigger campaigns based on events in other apps. Enrich contact data, segment audiences, and personalize messages with Latenode's data manipulation and AI nodes. Ditch manual tasks; build scalable marketing automation at a fraction of the cost.
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About CloudTalk
Automate CloudTalk call and SMS data within Latenode. Trigger workflows on new calls, messages, or agent status changes. Update CRMs, send alerts, or generate reports automatically. Use Latenode's visual editor and data transformation tools to customize call center automations without complex coding, and scale your workflows efficiently.
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See how Latenode works
FAQ Brevo (Sendinblue) and CloudTalk
How can I connect my Brevo (Sendinblue) account to CloudTalk using Latenode?
To connect your Brevo (Sendinblue) account to CloudTalk on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Brevo (Sendinblue) and click on "Connect".
- Authenticate your Brevo (Sendinblue) and CloudTalk accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I trigger Brevo (Sendinblue) campaigns from CloudTalk calls?
Yes, you can! Latenode allows triggering Brevo (Sendinblue) campaigns based on CloudTalk call events. This ensures timely, personalized follow-ups, boosting engagement and conversion rates.
What types of tasks can I perform by integrating Brevo (Sendinblue) with CloudTalk?
Integrating Brevo (Sendinblue) with CloudTalk allows you to perform various tasks, including:
- Add new CloudTalk callers as contacts in Brevo (Sendinblue).
- Trigger SMS campaigns in Brevo (Sendinblue) after specific call events.
- Update contact information in Brevo (Sendinblue) based on call data.
- Send personalized email sequences following a CloudTalk interaction.
- Log CloudTalk call details as notes within Brevo (Sendinblue) contacts.
Can Latenode handle complex Brevo (Sendinblue) data transformations?
Yes, Latenode's JavaScript and AI blocks enable complex data transformations, ensuring Brevo (Sendinblue) receives data in the correct format.
Are there any limitations to the Brevo (Sendinblue) and CloudTalk integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Real-time data synchronization depends on the API limits of both apps.
- Complex workflows may require JavaScript knowledge for advanced data manipulation.
- Historical data migration between the two platforms needs separate handling.