How to connect Brevo (Sendinblue) and LiveChat
Create a New Scenario to Connect Brevo (Sendinblue) and LiveChat
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Brevo (Sendinblue), triggered by another scenario, or executed manually (for testing purposes). In most cases, Brevo (Sendinblue) or LiveChat will be your first step. To do this, click "Choose an app," find Brevo (Sendinblue) or LiveChat, and select the appropriate trigger to start the scenario.

Add the Brevo (Sendinblue) Node
Select the Brevo (Sendinblue) node from the app selection panel on the right.


Brevo (Sendinblue)

Configure the Brevo (Sendinblue)
Click on the Brevo (Sendinblue) node to configure it. You can modify the Brevo (Sendinblue) URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the LiveChat Node
Next, click the plus (+) icon on the Brevo (Sendinblue) node, select LiveChat from the list of available apps, and choose the action you need from the list of nodes within LiveChat.


Brevo (Sendinblue)
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LiveChat

Authenticate LiveChat
Now, click the LiveChat node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your LiveChat settings. Authentication allows you to use LiveChat through Latenode.
Configure the Brevo (Sendinblue) and LiveChat Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Brevo (Sendinblue) and LiveChat Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

JavaScript
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AI Anthropic Claude 3
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LiveChat
Trigger on Webhook
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Brevo (Sendinblue)
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Iterator
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Webhook response

Save and Activate the Scenario
After configuring Brevo (Sendinblue), LiveChat, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Brevo (Sendinblue) and LiveChat integration works as expected. Depending on your setup, data should flow between Brevo (Sendinblue) and LiveChat (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Brevo (Sendinblue) and LiveChat
LiveChat + Google Sheets + Brevo (Sendinblue): When a new chat is deactivated in LiveChat, the chat transcript and user information are added as a new row in Google Sheets. Subsequently, a personalized follow-up email is sent to the user via Brevo (Sendinblue).
LiveChat + Brevo (Sendinblue) + Slack: When a thread in LiveChat is tagged, the contact is added to a specified list in Brevo (Sendinblue). A notification is then sent to a Slack channel to alert the sales team about the new contact.
Brevo (Sendinblue) and LiveChat integration alternatives

About Brevo (Sendinblue)
Automate email marketing and SMS within Latenode. Connect Brevo (Sendinblue) to your workflows to trigger campaigns based on events in other apps. Enrich contact data, segment audiences, and personalize messages with Latenode's data manipulation and AI nodes. Ditch manual tasks; build scalable marketing automation at a fraction of the cost.
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About LiveChat
Integrate LiveChat into Latenode to automate support workflows. Route chats based on keywords, tag conversations, or trigger automated responses. Connect LiveChat data to other apps (CRM, databases) for unified insights. Simplify complex routing and ensure agents have context – all visually, and without code.
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FAQ Brevo (Sendinblue) and LiveChat
How can I connect my Brevo (Sendinblue) account to LiveChat using Latenode?
To connect your Brevo (Sendinblue) account to LiveChat on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Brevo (Sendinblue) and click on "Connect".
- Authenticate your Brevo (Sendinblue) and LiveChat accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I trigger Brevo (Sendinblue) emails from LiveChat events?
Yes, you can! Latenode enables triggering Brevo (Sendinblue) emails based on LiveChat events, such as new chats, using our visual editor and flexible logic blocks. This boosts engagement and personalizes follow-up.
What types of tasks can I perform by integrating Brevo (Sendinblue) with LiveChat?
Integrating Brevo (Sendinblue) with LiveChat allows you to perform various tasks, including:
- Adding new LiveChat users to a Brevo (Sendinblue) contact list.
- Sending targeted email campaigns based on chat transcripts.
- Updating contact properties in Brevo (Sendinblue) from LiveChat data.
- Creating personalized welcome messages in LiveChat via Brevo (Sendinblue) data.
- Triggering automated follow-up emails after a LiveChat conversation.
Can I segment Brevo (Sendinblue) contacts based on LiveChat tags?
Yes, you can. Latenode allows you to segment your Brevo (Sendinblue) contacts using LiveChat tags, creating highly targeted and relevant email campaigns.
Are there any limitations to the Brevo (Sendinblue) and LiveChat integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Rate limits imposed by Brevo (Sendinblue) and LiveChat APIs apply.
- Complex data transformations may require JavaScript code.
- Historical data migration requires manual configuration.