How to connect Brilliant Directories and CloudTalk
Create a New Scenario to Connect Brilliant Directories and CloudTalk
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Brilliant Directories, triggered by another scenario, or executed manually (for testing purposes). In most cases, Brilliant Directories or CloudTalk will be your first step. To do this, click "Choose an app," find Brilliant Directories or CloudTalk, and select the appropriate trigger to start the scenario.

Add the Brilliant Directories Node
Select the Brilliant Directories node from the app selection panel on the right.

Brilliant Directories
Configure the Brilliant Directories
Click on the Brilliant Directories node to configure it. You can modify the Brilliant Directories URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the CloudTalk Node
Next, click the plus (+) icon on the Brilliant Directories node, select CloudTalk from the list of available apps, and choose the action you need from the list of nodes within CloudTalk.

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CloudTalk
Authenticate CloudTalk
Now, click the CloudTalk node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your CloudTalk settings. Authentication allows you to use CloudTalk through Latenode.
Configure the Brilliant Directories and CloudTalk Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Brilliant Directories and CloudTalk Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

JavaScript
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AI Anthropic Claude 3
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CloudTalk
Trigger on Webhook
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Brilliant Directories
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Webhook response
Save and Activate the Scenario
After configuring Brilliant Directories, CloudTalk, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Brilliant Directories and CloudTalk integration works as expected. Depending on your setup, data should flow between Brilliant Directories and CloudTalk (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Brilliant Directories and CloudTalk
CloudTalk + Brilliant Directories + Slack: When a new call is registered in CloudTalk, the automation checks if the caller is a new user/lead and sends a notification via Slack to the sales team with the caller's information.
CloudTalk + Brilliant Directories + Google Sheets: Logs new calls in CloudTalk and associates them with Brilliant Directories listings by creating a new row in Google Sheets to track call details and listing relevance for reporting.
Brilliant Directories and CloudTalk integration alternatives
About Brilliant Directories
Orchestrate Brilliant Directories data within Latenode to automate member management and content workflows. Sync directory listings with CRMs, trigger email sequences based on membership changes, or automate content moderation. Extend directory features with Latenode's AI tools and custom JavaScript actions.
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About CloudTalk
Automate CloudTalk call and SMS data within Latenode. Trigger workflows on new calls, messages, or agent status changes. Update CRMs, send alerts, or generate reports automatically. Use Latenode's visual editor and data transformation tools to customize call center automations without complex coding, and scale your workflows efficiently.
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FAQ Brilliant Directories and CloudTalk
How can I connect my Brilliant Directories account to CloudTalk using Latenode?
To connect your Brilliant Directories account to CloudTalk on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Brilliant Directories and click on "Connect".
- Authenticate your Brilliant Directories and CloudTalk accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically update CloudTalk with new BD members?
Yes, you can! Latenode lets you automate contact updates, keeping CloudTalk current. Benefit: Improve communication and personalization using real-time member data.
What types of tasks can I perform by integrating Brilliant Directories with CloudTalk?
Integrating Brilliant Directories with CloudTalk allows you to perform various tasks, including:
- Automatically adding new BD members to CloudTalk as contacts.
- Logging CloudTalk call details as notes in Brilliant Directories.
- Triggering CloudTalk SMS messages upon specific BD member actions.
- Updating BD member profiles based on CloudTalk call outcomes.
- Syncing BD membership levels to CloudTalk contact groups.
How do I customize Brilliant Directories data before sending to CloudTalk?
Latenode's no-code blocks and JavaScript steps transform data before sending it to CloudTalk, ensuring perfect formatting and relevance.
Are there any limitations to the Brilliant Directories and CloudTalk integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex data transformations may require JavaScript knowledge.
- Real-time data synchronization depends on API rate limits.
- Custom BD fields may need manual mapping to CloudTalk.