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Automatically trigger CloudTalk calls when new members join your Brilliant Directories site, creating instant engagement. Latenode's visual editor and affordable pay-by-execution pricing make this automation easy to build and scale without complex code.
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Create a New Scenario to Connect Brilliant Directories and CloudTalk
In the workspace, click the โCreate New Scenarioโ button.
Add the First Step
Add the first node โ a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Brilliant Directories, triggered by another scenario, or executed manually (for testing purposes). In most cases, Brilliant Directories or CloudTalk will be your first step. To do this, click "Choose an app," find Brilliant Directories or CloudTalk, and select the appropriate trigger to start the scenario.
Add the Brilliant Directories Node
Select the Brilliant Directories node from the app selection panel on the right.
Brilliant Directories
Configure the Brilliant Directories
Click on the Brilliant Directories node to configure it. You can modify the Brilliant Directories URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the CloudTalk Node
Next, click the plus (+) icon on the Brilliant Directories node, select CloudTalk from the list of available apps, and choose the action you need from the list of nodes within CloudTalk.
Brilliant Directories
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CloudTalk
Authenticate CloudTalk
Now, click the CloudTalk node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your CloudTalk settings. Authentication allows you to use CloudTalk through Latenode.
Configure the Brilliant Directories and CloudTalk Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Brilliant Directories and CloudTalk Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
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AI Anthropic Claude 3
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CloudTalk
Trigger on Webhook
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Brilliant Directories
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring Brilliant Directories, CloudTalk, and any additional nodes, donโt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking โRun onceโ and triggering an event to check if the Brilliant Directories and CloudTalk integration works as expected. Depending on your setup, data should flow between Brilliant Directories and CloudTalk (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
CloudTalk + Brilliant Directories + Slack: When a new call is registered in CloudTalk, the automation checks if the caller is a new user/lead and sends a notification via Slack to the sales team with the caller's information.
CloudTalk + Brilliant Directories + Google Sheets: Logs new calls in CloudTalk and associates them with Brilliant Directories listings by creating a new row in Google Sheets to track call details and listing relevance for reporting.
About Brilliant Directories
Orchestrate Brilliant Directories data within Latenode to automate member management and content workflows. Sync directory listings with CRMs, trigger email sequences based on membership changes, or automate content moderation. Extend directory features with Latenode's AI tools and custom JavaScript actions.
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About CloudTalk
Automate CloudTalk call and SMS data within Latenode. Trigger workflows on new calls, messages, or agent status changes. Update CRMs, send alerts, or generate reports automatically. Use Latenode's visual editor and data transformation tools to customize call center automations without complex coding, and scale your workflows efficiently.
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How can I connect my Brilliant Directories account to CloudTalk using Latenode?
To connect your Brilliant Directories account to CloudTalk on Latenode, follow these steps:
Can I automatically update CloudTalk with new BD members?
Yes, you can! Latenode lets you automate contact updates, keeping CloudTalk current. Benefit: Improve communication and personalization using real-time member data.
What types of tasks can I perform by integrating Brilliant Directories with CloudTalk?
Integrating Brilliant Directories with CloudTalk allows you to perform various tasks, including:
How do I customize Brilliant Directories data before sending to CloudTalk?
Latenode's no-code blocks and JavaScript steps transform data before sending it to CloudTalk, ensuring perfect formatting and relevance.
Are there any limitations to the Brilliant Directories and CloudTalk integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: