How to connect Brilliant Directories and PagerDuty
Create a New Scenario to Connect Brilliant Directories and PagerDuty
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Brilliant Directories, triggered by another scenario, or executed manually (for testing purposes). In most cases, Brilliant Directories or PagerDuty will be your first step. To do this, click "Choose an app," find Brilliant Directories or PagerDuty, and select the appropriate trigger to start the scenario.

Add the Brilliant Directories Node
Select the Brilliant Directories node from the app selection panel on the right.

Brilliant Directories
Configure the Brilliant Directories
Click on the Brilliant Directories node to configure it. You can modify the Brilliant Directories URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the PagerDuty Node
Next, click the plus (+) icon on the Brilliant Directories node, select PagerDuty from the list of available apps, and choose the action you need from the list of nodes within PagerDuty.

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Authenticate PagerDuty
Now, click the PagerDuty node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your PagerDuty settings. Authentication allows you to use PagerDuty through Latenode.
Configure the Brilliant Directories and PagerDuty Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Brilliant Directories and PagerDuty Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

JavaScript
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AI Anthropic Claude 3
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Trigger on Webhook
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Webhook response
Save and Activate the Scenario
After configuring Brilliant Directories, PagerDuty, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Brilliant Directories and PagerDuty integration works as expected. Depending on your setup, data should flow between Brilliant Directories and PagerDuty (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Brilliant Directories and PagerDuty
Brilliant Directories + PagerDuty + Slack: When a new review is submitted on Brilliant Directories, trigger an urgent incident in PagerDuty to alert on-call staff. Simultaneously, post a summary of the new review and the triggered incident in a designated Slack channel for team awareness.
PagerDuty + Brilliant Directories + Google Sheets: When a new or updated incident is reported in PagerDuty, find the associated user in Brilliant Directories (if applicable) and log the incident details along with the member's data in a Google Sheet for incident analysis and member context.
Brilliant Directories and PagerDuty integration alternatives
About Brilliant Directories
Orchestrate Brilliant Directories data within Latenode to automate member management and content workflows. Sync directory listings with CRMs, trigger email sequences based on membership changes, or automate content moderation. Extend directory features with Latenode's AI tools and custom JavaScript actions.
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About PagerDuty
Integrate PagerDuty alerts into Latenode to automate incident response. Create flows that trigger actions based on alert severity, like escalating to specific channels or running diagnostic scripts. Centralize incident data and automate follow-ups. Using Latenode gives you a customizable, scalable response system without complex coding.
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See how Latenode works
FAQ Brilliant Directories and PagerDuty
How can I connect my Brilliant Directories account to PagerDuty using Latenode?
To connect your Brilliant Directories account to PagerDuty on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Brilliant Directories and click on "Connect".
- Authenticate your Brilliant Directories and PagerDuty accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I trigger PagerDuty incidents from new Brilliant Directories reviews?
Yes, you can! Latenode lets you instantly trigger PagerDuty incidents when new reviews are posted on Brilliant Directories, ensuring immediate attention to critical feedback, improved with customizable rules.
What types of tasks can I perform by integrating Brilliant Directories with PagerDuty?
Integrating Brilliant Directories with PagerDuty allows you to perform various tasks, including:
- Automatically escalate critical member issues reported on Brilliant Directories.
- Create PagerDuty incidents for new negative reviews on business listings.
- Notify on-call teams about expiring membership subscriptions in real time.
- Trigger alerts for suspicious activity detected within Brilliant Directories profiles.
- Sync new Brilliant Directories member sign-ups as PagerDuty users.
HowdoIhandleBrilliantDirectoriesAPIrate limitswithinLatenode?
Latenode offers robust error handling and retry mechanisms, allowing you to manage API rate limits effectively and ensure reliable data synchronization, using delays and conditional logic.
Are there any limitations to the Brilliant Directories and PagerDuty integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Custom Brilliant Directories modules might require custom API integration using JavaScript.
- Real-time synchronization depends on the frequency of webhooks or API polling.
- Complex workflows with large data volumes may require optimization for performance.