Businessmap and Intercom Integration

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Connect Businessmap and Intercom to automate feedback loops. Update Businessmap tasks based on Intercom conversations, ensuring seamless project management and faster response times. Latenode's visual editor and affordable pricing let you customize complex workflows easily.

Swap Apps

Businessmap

Intercom

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Businessmap and Intercom

Create a New Scenario to Connect Businessmap and Intercom

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Businessmap, triggered by another scenario, or executed manually (for testing purposes). In most cases, Businessmap or Intercom will be your first step. To do this, click "Choose an app," find Businessmap or Intercom, and select the appropriate trigger to start the scenario.

Add the Businessmap Node

Select the Businessmap node from the app selection panel on the right.

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Businessmap

Configure the Businessmap

Click on the Businessmap node to configure it. You can modify the Businessmap URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Businessmap

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#1 Businessmap

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Connection *

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Map

Connect Businessmap

Sign In

Run node once

Add the Intercom Node

Next, click the plus (+) icon on the Businessmap node, select Intercom from the list of available apps, and choose the action you need from the list of nodes within Intercom.

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Businessmap

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Intercom

Authenticate Intercom

Now, click the Intercom node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Intercom settings. Authentication allows you to use Intercom through Latenode.

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Businessmap

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Intercom

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#2 Intercom

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Connection *

Select

Map

Connect Intercom

Sign In

Run node once

Configure the Businessmap and Intercom Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Businessmap

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Intercom

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Map

Connect Intercom

Intercom Oauth 2.0

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Change

Select an action *

Select

Map

The action ID

Run node once

Set Up the Businessmap and Intercom Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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JavaScript

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AI Anthropic Claude 3

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Intercom

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Trigger on Webhook

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Businessmap

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Iterator

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Webhook response

Save and Activate the Scenario

After configuring Businessmap, Intercom, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the Businessmap and Intercom integration works as expected. Depending on your setup, data should flow between Businessmap and Intercom (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Businessmap and Intercom

Businessmap + Intercom + Slack: When a new card is created in Businessmap, a message is sent in Intercom to a specific contact, and a notification is sent to a designated Slack channel.

Intercom + Businessmap + Jira: When a new conversation is started in Intercom, a new card is created in Businessmap. Then, a new issue is created in Jira and linked to the Businessmap card.

Businessmap and Intercom integration alternatives

About Businessmap

Use Businessmap in Latenode to automate project tracking and team workflows. Update cards, trigger actions based on status changes, and sync data with other apps. Latenode adds no-code AI, custom logic, and scalable execution. Automate beyond basic integrations and build end-to-end processes visually.

About Intercom

Integrate Intercom with Latenode to automate customer support and engagement. Trigger workflows based on Intercom events to update CRMs, send personalized emails, or escalate issues. Latenode’s visual editor and flexible logic let you build custom support automation that adapts to your business needs, without complex coding or per-step fees.

See how Latenode works

FAQ Businessmap and Intercom

How can I connect my Businessmap account to Intercom using Latenode?

To connect your Businessmap account to Intercom on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Businessmap and click on "Connect".
  • Authenticate your Businessmap and Intercom accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I automatically create Intercom conversations from Businessmap tasks?

Yes, you can! Latenode lets you trigger Intercom conversations when new tasks are created in Businessmap, ensuring seamless communication & faster response times.

What types of tasks can I perform by integrating Businessmap with Intercom?

Integrating Businessmap with Intercom allows you to perform various tasks, including:

  • Create new Intercom users from Businessmap card details.
  • Update Intercom user attributes based on Businessmap data.
  • Send Intercom messages when a Businessmap card moves to a specific column.
  • Create Businessmap cards from new Intercom conversations.
  • Trigger automated workflows when Intercom tags are updated.

HowdoIensurethedataismatchedcorrectlybetweenBusinessmapandIntercom?

Latenode's data mapping features allow you to precisely match data fields between Businessmap and Intercom, ensuring accurate synchronization.

Are there any limitations to the Businessmap and Intercom integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Complex Businessmap custom fields may require JavaScript transformation.
  • Rate limits of Businessmap and Intercom APIs apply.
  • Historical data migration requires manual setup.

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