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Connect Businessmap and Intercom to automate feedback loops. Update Businessmap tasks based on Intercom conversations, ensuring seamless project management and faster response times. Latenode's visual editor and affordable pricing let you customize complex workflows easily.
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Create a New Scenario to Connect Businessmap and Intercom
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Businessmap, triggered by another scenario, or executed manually (for testing purposes). In most cases, Businessmap or Intercom will be your first step. To do this, click "Choose an app," find Businessmap or Intercom, and select the appropriate trigger to start the scenario.
Add the Businessmap Node
Select the Businessmap node from the app selection panel on the right.
Businessmap
Configure the Businessmap
Click on the Businessmap node to configure it. You can modify the Businessmap URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Intercom Node
Next, click the plus (+) icon on the Businessmap node, select Intercom from the list of available apps, and choose the action you need from the list of nodes within Intercom.
Businessmap
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Intercom
Authenticate Intercom
Now, click the Intercom node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Intercom settings. Authentication allows you to use Intercom through Latenode.
Configure the Businessmap and Intercom Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Businessmap and Intercom Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
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AI Anthropic Claude 3
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Intercom
Trigger on Webhook
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Businessmap
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring Businessmap, Intercom, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Businessmap and Intercom integration works as expected. Depending on your setup, data should flow between Businessmap and Intercom (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Businessmap + Intercom + Slack: When a new card is created in Businessmap, a message is sent in Intercom to a specific contact, and a notification is sent to a designated Slack channel.
Intercom + Businessmap + Jira: When a new conversation is started in Intercom, a new card is created in Businessmap. Then, a new issue is created in Jira and linked to the Businessmap card.
About Businessmap
Use Businessmap in Latenode to automate project tracking and team workflows. Update cards, trigger actions based on status changes, and sync data with other apps. Latenode adds no-code AI, custom logic, and scalable execution. Automate beyond basic integrations and build end-to-end processes visually.
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About Intercom
Integrate Intercom with Latenode to automate customer support and engagement. Trigger workflows based on Intercom events to update CRMs, send personalized emails, or escalate issues. Latenode’s visual editor and flexible logic let you build custom support automation that adapts to your business needs, without complex coding or per-step fees.
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How can I connect my Businessmap account to Intercom using Latenode?
To connect your Businessmap account to Intercom on Latenode, follow these steps:
Can I automatically create Intercom conversations from Businessmap tasks?
Yes, you can! Latenode lets you trigger Intercom conversations when new tasks are created in Businessmap, ensuring seamless communication & faster response times.
What types of tasks can I perform by integrating Businessmap with Intercom?
Integrating Businessmap with Intercom allows you to perform various tasks, including:
HowdoIensurethedataismatchedcorrectlybetweenBusinessmapandIntercom?
Latenode's data mapping features allow you to precisely match data fields between Businessmap and Intercom, ensuring accurate synchronization.
Are there any limitations to the Businessmap and Intercom integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: