How to connect Businessmap and PagerDuty
Create a New Scenario to Connect Businessmap and PagerDuty
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Businessmap, triggered by another scenario, or executed manually (for testing purposes). In most cases, Businessmap or PagerDuty will be your first step. To do this, click "Choose an app," find Businessmap or PagerDuty, and select the appropriate trigger to start the scenario.

Add the Businessmap Node
Select the Businessmap node from the app selection panel on the right.


Businessmap

Configure the Businessmap
Click on the Businessmap node to configure it. You can modify the Businessmap URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the PagerDuty Node
Next, click the plus (+) icon on the Businessmap node, select PagerDuty from the list of available apps, and choose the action you need from the list of nodes within PagerDuty.


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PagerDuty

Authenticate PagerDuty
Now, click the PagerDuty node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your PagerDuty settings. Authentication allows you to use PagerDuty through Latenode.
Configure the Businessmap and PagerDuty Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Businessmap and PagerDuty Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

JavaScript
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AI Anthropic Claude 3
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PagerDuty
Trigger on Webhook
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Iterator
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Webhook response

Save and Activate the Scenario
After configuring Businessmap, PagerDuty, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Businessmap and PagerDuty integration works as expected. Depending on your setup, data should flow between Businessmap and PagerDuty (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Businessmap and PagerDuty
Businessmap + PagerDuty + Slack: When a new or updated card event occurs in Businessmap, trigger a new incident in PagerDuty. Subsequently, send a notification to a designated Slack channel to inform the team about the escalated issue.
PagerDuty + Businessmap + Microsoft Teams: When an incident is resolved in PagerDuty, update the corresponding card's status in Businessmap. After the update, send a message to a Microsoft Teams channel to notify the team of the resolution.
Businessmap and PagerDuty integration alternatives

About Businessmap
Use Businessmap in Latenode to automate project tracking and team workflows. Update cards, trigger actions based on status changes, and sync data with other apps. Latenode adds no-code AI, custom logic, and scalable execution. Automate beyond basic integrations and build end-to-end processes visually.
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About PagerDuty
Integrate PagerDuty alerts into Latenode to automate incident response. Create flows that trigger actions based on alert severity, like escalating to specific channels or running diagnostic scripts. Centralize incident data and automate follow-ups. Using Latenode gives you a customizable, scalable response system without complex coding.
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See how Latenode works
FAQ Businessmap and PagerDuty
How can I connect my Businessmap account to PagerDuty using Latenode?
To connect your Businessmap account to PagerDuty on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Businessmap and click on "Connect".
- Authenticate your Businessmap and PagerDuty accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically escalate overdue Businessmap tasks to PagerDuty?
Yes, you can. Latenode's advanced logic lets you define precise escalation rules. Escalate critical tasks to PagerDuty automatically, ensuring timely incident resolution.
What types of tasks can I perform by integrating Businessmap with PagerDuty?
Integrating Businessmap with PagerDuty allows you to perform various tasks, including:
- Automatically creating PagerDuty incidents for critical Businessmap task delays.
- Syncing Businessmap task status updates with corresponding PagerDuty incidents.
- Triggering Businessmap actions when a PagerDuty incident is resolved.
- Sending PagerDuty notifications based on Businessmap workflow events.
- Aggregating Businessmap data to inform PagerDuty incident context.
How can I customize Businessmap triggers within Latenode workflows?
Latenode offers no-code blocks and JavaScript functions for tailored Businessmap trigger conditions, surpassing standard integrations.
Are there any limitations to the Businessmap and PagerDuty integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Rate limits imposed by the Businessmap and PagerDuty APIs may affect high-volume workflows.
- Custom fields in Businessmap might require JavaScript code to map to PagerDuty fields.
- Complex Businessmap workflows with extensive branching can increase execution time.