How to connect Campaign Monitor and Delighted
Create a New Scenario to Connect Campaign Monitor and Delighted
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Campaign Monitor, triggered by another scenario, or executed manually (for testing purposes). In most cases, Campaign Monitor or Delighted will be your first step. To do this, click "Choose an app," find Campaign Monitor or Delighted, and select the appropriate trigger to start the scenario.

Add the Campaign Monitor Node
Select the Campaign Monitor node from the app selection panel on the right.

Campaign Monitor
Configure the Campaign Monitor
Click on the Campaign Monitor node to configure it. You can modify the Campaign Monitor URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Delighted Node
Next, click the plus (+) icon on the Campaign Monitor node, select Delighted from the list of available apps, and choose the action you need from the list of nodes within Delighted.

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Delighted
Authenticate Delighted
Now, click the Delighted node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Delighted settings. Authentication allows you to use Delighted through Latenode.
Configure the Campaign Monitor and Delighted Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Campaign Monitor and Delighted Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

JavaScript
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AI Anthropic Claude 3
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Delighted
Trigger on Webhook
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Campaign Monitor
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring Campaign Monitor, Delighted, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Campaign Monitor and Delighted integration works as expected. Depending on your setup, data should flow between Campaign Monitor and Delighted (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Campaign Monitor and Delighted
Delighted + Campaign Monitor + Slack: When a new response is received in Delighted indicating a low score, find the corresponding subscriber in Campaign Monitor using the respondent's email address. Then, send a Slack message to a designated channel to alert the team about the potentially dissatisfied customer, including the Campaign Monitor subscriber details.
Campaign Monitor + Delighted + Google Sheets: When a new email open is registered in Campaign Monitor, use the subscriber's email to find their corresponding survey response in Delighted. Then, add a new row in Google Sheets with data from both the email campaign and the survey response, allowing for comprehensive analysis of email effectiveness and customer satisfaction.
Campaign Monitor and Delighted integration alternatives
About Campaign Monitor
Use Campaign Monitor in Latenode to automate email marketing based on triggers from other apps. Sync contact lists, personalize campaigns, and track results directly within your workflows. Latenode adds scheduling, conditional logic, and data transformation for sophisticated, automated outreach, bypassing Campaign Monitor's limits.
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About Delighted
Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI — all without per-step costs.
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See how Latenode works
FAQ Campaign Monitor and Delighted
How can I connect my Campaign Monitor account to Delighted using Latenode?
To connect your Campaign Monitor account to Delighted on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Campaign Monitor and click on "Connect".
- Authenticate your Campaign Monitor and Delighted accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I trigger surveys based on campaign engagement?
Yes, you can! Latenode's visual editor makes it easy to trigger Delighted surveys based on Campaign Monitor email opens or clicks, enabling timely feedback collection to improve campaign performance.
What types of tasks can I perform by integrating Campaign Monitor with Delighted?
Integrating Campaign Monitor with Delighted allows you to perform various tasks, including:
- Send targeted Delighted surveys after specific Campaign Monitor events.
- Analyze survey responses to segment Campaign Monitor subscriber lists.
- Automatically update subscriber details based on survey feedback.
- Create personalized email campaigns using Delighted survey insights.
- Track customer satisfaction metrics based on campaign performance.
How secure is Campaign Monitor data in Latenode workflows?
Latenode employs robust security measures, including encryption and access controls, to ensure your Campaign Monitor data is safe and protected during workflow execution.
Are there any limitations to the Campaign Monitor and Delighted integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex survey logic in Delighted might require custom JavaScript within Latenode.
- Rate limits on the Campaign Monitor API may affect high-volume workflows.
- Initial setup requires valid API keys for both Campaign Monitor and Delighted.