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How to connect Canny and Kommo
Create a New Scenario to Connect Canny and Kommo
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Canny, triggered by another scenario, or executed manually (for testing purposes). In most cases, Canny or Kommo will be your first step. To do this, click "Choose an app," find Canny or Kommo, and select the appropriate trigger to start the scenario.
Add the Canny Node
Select the Canny node from the app selection panel on the right.
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Add the Kommo Node
Next, click the plus (+) icon on the Canny node, select Kommo from the list of available apps, and choose the action you need from the list of nodes within Kommo.
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Authenticate Kommo
Now, click the Kommo node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Kommo settings. Authentication allows you to use Kommo through Latenode.
Configure the Canny and Kommo Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Canny and Kommo Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.
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Kommo
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Trigger on Webhook
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Canny
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Save and Activate the Scenario
After configuring Canny, Kommo, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Canny and Kommo integration works as expected. Depending on your setup, data should flow between Canny and Kommo (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Canny and Kommo
Canny + Kommo + Slack: When a feature request in Canny receives a specified number of votes, a new task is created in Kommo to track its implementation. The sales team is then notified in Slack to follow up with relevant leads.
Kommo + Canny + Google Sheets: When a new lead is created in Kommo, a feature request is automatically created in Canny on behalf of that lead and is written into a Google Sheet, along with lead details and the feature request information, for tracking and analysis.
Canny and Kommo integration alternatives
About Canny
Integrate Canny with Latenode to automate feedback management. Capture user suggestions and bug reports directly, then route them to the right teams. Use AI to categorize input, update task trackers, and notify users of progress, automating the feedback loop and improving responsiveness.
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About Kommo
Integrate Kommo with Latenode to automate sales processes. Trigger actions in other apps when deals change status, or create Kommo leads from form submissions. Build custom workflows with no-code tools or JavaScript, scaling your sales automation without complex coding. Use Latenode's visual editor to connect Kommo to your entire tech stack.
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FAQ Canny and Kommo
How can I connect my Canny account to Kommo using Latenode?
To connect your Canny account to Kommo on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Canny and click on "Connect".
- Authenticate your Canny and Kommo accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically update Kommo deals based on Canny feedback?
Yes, you can! Latenode’s visual builder makes it easy to trigger Kommo deal updates based on new Canny posts, ensuring your sales team stays informed and can prioritize effectively.
What types of tasks can I perform by integrating Canny with Kommo?
Integrating Canny with Kommo allows you to perform various tasks, including:
- Create new Kommo leads from positive Canny feedback automatically.
- Update Kommo deal stages based on Canny feature request status.
- Send thank-you notes via Kommo after positive Canny feedback scores.
- Track Canny feature requests linked to specific Kommo customer deals.
- Trigger internal alerts in Kommo for critical Canny feedback events.
Can I use custom JavaScript functions to transform data?
Yes! Latenode allows you to use JavaScript for advanced data transformations between Canny and Kommo, offering unmatched flexibility.
Are there any limitations to the Canny and Kommo integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex Canny data structures may require custom JavaScript parsing.
- Rate limits imposed by Canny and Kommo APIs can impact workflow speed.
- Historical data migration between apps might require a custom approach.
