How to connect Canny and Moosend
Create a New Scenario to Connect Canny and Moosend
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Canny, triggered by another scenario, or executed manually (for testing purposes). In most cases, Canny or Moosend will be your first step. To do this, click "Choose an app," find Canny or Moosend, and select the appropriate trigger to start the scenario.

Add the Canny Node
Select the Canny node from the app selection panel on the right.


Canny

Add the Moosend Node
Next, click the plus (+) icon on the Canny node, select Moosend from the list of available apps, and choose the action you need from the list of nodes within Moosend.


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Moosend

Authenticate Moosend
Now, click the Moosend node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Moosend settings. Authentication allows you to use Moosend through Latenode.
Configure the Canny and Moosend Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Canny and Moosend Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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AI Anthropic Claude 3
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Moosend
Trigger on Webhook
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Canny
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Iterator
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Webhook response

Save and Activate the Scenario
After configuring Canny, Moosend, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Canny and Moosend integration works as expected. Depending on your setup, data should flow between Canny and Moosend (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Canny and Moosend
Canny + Slack: When a new feature request is created in Canny, a message is sent to a dedicated Slack channel to inform the team.
Moosend + Canny + Google Sheets: When a new subscriber is added to Moosend, create a post in Canny to collect feedback and save subscriber data to Google Sheets.
Canny and Moosend integration alternatives

About Canny
Integrate Canny with Latenode to automate feedback management. Capture user suggestions and bug reports directly, then route them to the right teams. Use AI to categorize input, update task trackers, and notify users of progress, automating the feedback loop and improving responsiveness.
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About Moosend
Use Moosend in Latenode to automate email marketing based on real-time data. Trigger campaigns from any app, personalize content with AI, and track results directly in your workflows. Latenode lets you connect Moosend to any data source, adding custom logic and scaling without code.
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See how Latenode works
FAQ Canny and Moosend
How can I connect my Canny account to Moosend using Latenode?
To connect your Canny account to Moosend on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Canny and click on "Connect".
- Authenticate your Canny and Moosend accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I trigger targeted Moosend campaigns from new Canny feedback?
Yes, you can! Latenode lets you instantly trigger email campaigns in Moosend based on new Canny feedback, ensuring faster and more relevant customer communication. Use our no-code blocks or add custom logic.
What types of tasks can I perform by integrating Canny with Moosend?
Integrating Canny with Moosend allows you to perform various tasks, including:
- Automatically adding new Canny users to a specific Moosend mailing list.
- Sending personalized email sequences based on feedback tags in Canny.
- Updating Moosend subscriber properties when Canny user details are changed.
- Triggering internal notifications for high-priority Canny feature requests.
- Creating targeted email segments based on Canny user feedback scores.
Can I filter specific types of Canny feedback before triggering Moosend actions?
Yes, Latenode allows advanced filtering of Canny feedback using keywords, sentiment analysis (powered by AI), and user properties before actions in Moosend.
Are there any limitations to the Canny and Moosend integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Real-time sync may be subject to API rate limits imposed by Canny and Moosend.
- Complex data transformations may require JavaScript knowledge.
- Historical data migration between Canny and Moosend is not directly supported.