How to connect Canny and OpenAI Responses
Create a New Scenario to Connect Canny and OpenAI Responses
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Canny, triggered by another scenario, or executed manually (for testing purposes). In most cases, Canny or OpenAI Responses will be your first step. To do this, click "Choose an app," find Canny or OpenAI Responses, and select the appropriate trigger to start the scenario.

Add the Canny Node
Select the Canny node from the app selection panel on the right.


Canny

Add the OpenAI Responses Node
Next, click the plus (+) icon on the Canny node, select OpenAI Responses from the list of available apps, and choose the action you need from the list of nodes within OpenAI Responses.


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OpenAI Responses

Authenticate OpenAI Responses
Now, click the OpenAI Responses node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your OpenAI Responses settings. Authentication allows you to use OpenAI Responses through Latenode.
Configure the Canny and OpenAI Responses Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Canny and OpenAI Responses Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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AI Anthropic Claude 3
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OpenAI Responses
Trigger on Webhook
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Canny
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Iterator
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Webhook response

Save and Activate the Scenario
After configuring Canny, OpenAI Responses, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Canny and OpenAI Responses integration works as expected. Depending on your setup, data should flow between Canny and OpenAI Responses (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Canny and OpenAI Responses
Canny + OpenAI Responses + Slack: When a new post is created in Canny, a summary and sentiment analysis is generated using OpenAI. The summary and sentiment are then sent to a designated Slack channel.
Canny + OpenAI Responses + Jira: When a new post is created in Canny, OpenAI analyzes the feedback. Based on the analysis, a corresponding Jira ticket is automatically created to track the feature request.
Canny and OpenAI Responses integration alternatives

About Canny
Integrate Canny with Latenode to automate feedback management. Capture user suggestions and bug reports directly, then route them to the right teams. Use AI to categorize input, update task trackers, and notify users of progress, automating the feedback loop and improving responsiveness.
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About OpenAI Responses
Need AI-powered text generation? Use OpenAI Responses in Latenode to automate content creation, sentiment analysis, and data enrichment directly within your workflows. Streamline tasks like generating product descriptions or classifying customer feedback. Latenode lets you chain AI tasks with other services, adding logic and routing based on results – all without code.
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See how Latenode works
FAQ Canny and OpenAI Responses
How can I connect my Canny account to OpenAI Responses using Latenode?
To connect your Canny account to OpenAI Responses on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Canny and click on "Connect".
- Authenticate your Canny and OpenAI Responses accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically analyze new Canny feedback with OpenAI?
Yes, you can! Latenode enables real-time analysis, triggering personalized OpenAI Responses based on new Canny feedback. This enhances customer engagement and allows faster response to user needs.
What types of tasks can I perform by integrating Canny with OpenAI Responses?
Integrating Canny with OpenAI Responses allows you to perform various tasks, including:
- Automatically summarizing new feature requests submitted in Canny.
- Generating draft responses to user feedback using OpenAI.
- Classifying Canny posts by sentiment using AI analysis.
- Sending personalized follow-up messages via OpenAI.
- Creating reports summarizing feedback trends from Canny.
Does Latenode support custom fields in Canny for advanced workflows?
Yes, Latenode supports Canny custom fields, enabling tailored automations based on your specific data requirements and granular user insights.
Are there any limitations to the Canny and OpenAI Responses integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Rate limits imposed by Canny and OpenAI Responses may affect high-volume workflows.
- Complex prompt engineering in OpenAI Responses might require advanced knowledge.
- Initial setup requires API keys and appropriate permissions for both platforms.