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How to connect Canny and OpenPhone
Create a New Scenario to Connect Canny and OpenPhone
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Canny, triggered by another scenario, or executed manually (for testing purposes). In most cases, Canny or OpenPhone will be your first step. To do this, click "Choose an app," find Canny or OpenPhone, and select the appropriate trigger to start the scenario.
Add the Canny Node
Select the Canny node from the app selection panel on the right.
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Add the OpenPhone Node
Next, click the plus (+) icon on the Canny node, select OpenPhone from the list of available apps, and choose the action you need from the list of nodes within OpenPhone.
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Authenticate OpenPhone
Now, click the OpenPhone node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your OpenPhone settings. Authentication allows you to use OpenPhone through Latenode.
Configure the Canny and OpenPhone Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Canny and OpenPhone Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.
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Trigger on Webhook
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Save and Activate the Scenario
After configuring Canny, OpenPhone, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Canny and OpenPhone integration works as expected. Depending on your setup, data should flow between Canny and OpenPhone (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Canny and OpenPhone
Canny + OpenPhone + Slack: When a new post is created in Canny, create a contact in OpenPhone, and send a message to a Slack channel to notify the team about the new feedback.
OpenPhone + Canny + Airtable: When a call ends in OpenPhone, log the call details and create a new post in Canny, then save the call details and post link in Airtable.
Canny and OpenPhone integration alternatives
About Canny
Integrate Canny with Latenode to automate feedback management. Capture user suggestions and bug reports directly, then route them to the right teams. Use AI to categorize input, update task trackers, and notify users of progress, automating the feedback loop and improving responsiveness.
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About OpenPhone
Use OpenPhone in Latenode to automate SMS and call workflows. Log activities, trigger actions based on call outcomes, and sync data to CRMs. By using Latenode, you orchestrate OpenPhone within complex workflows, adding logic and integrations not available in OpenPhone alone. Scale customer communication using no-code tools and AI.
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See how Latenode works
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FAQ Canny and OpenPhone
How can I connect my Canny account to OpenPhone using Latenode?
To connect your Canny account to OpenPhone on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Canny and click on "Connect".
- Authenticate your Canny and OpenPhone accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically call users who requested features?
Yes, you can! Latenode’s visual editor makes it simple. Automatically call OpenPhone users who requested features on Canny, improving engagement & speeding up feedback.
What types of tasks can I perform by integrating Canny with OpenPhone?
Integrating Canny with OpenPhone allows you to perform various tasks, including:
- Automatically call users after they submit feature requests in Canny.
- Send SMS updates via OpenPhone when feature requests change status.
- Create OpenPhone contacts from new Canny user feedback.
- Log OpenPhone call details as notes on Canny feature requests.
- Trigger personalized OpenPhone voicemails based on Canny feedback tags.
HowsecureistheCannyintegrationwithOpenPhoneonLatenode?
Latenode uses secure authentication methods and encrypts your data, ensuring your Canny and OpenPhone integrations are secure and compliant.
Are there any limitations to the Canny and OpenPhone integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Real-time updates depend on the polling intervals set for each app.
- Complex data transformations may require JavaScript or AI block usage.
- Rate limits of Canny and OpenPhone APIs apply within Latenode workflows.
