How to connect Canny and Shippo
Create a New Scenario to Connect Canny and Shippo
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Canny, triggered by another scenario, or executed manually (for testing purposes). In most cases, Canny or Shippo will be your first step. To do this, click "Choose an app," find Canny or Shippo, and select the appropriate trigger to start the scenario.

Add the Canny Node
Select the Canny node from the app selection panel on the right.


Canny

Add the Shippo Node
Next, click the plus (+) icon on the Canny node, select Shippo from the list of available apps, and choose the action you need from the list of nodes within Shippo.


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Shippo

Authenticate Shippo
Now, click the Shippo node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Shippo settings. Authentication allows you to use Shippo through Latenode.
Configure the Canny and Shippo Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Canny and Shippo Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

JavaScript
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AI Anthropic Claude 3
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Shippo
Trigger on Webhook
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Canny
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Iterator
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Webhook response

Save and Activate the Scenario
After configuring Canny, Shippo, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Canny and Shippo integration works as expected. Depending on your setup, data should flow between Canny and Shippo (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Canny and Shippo
Canny + Slack: When a new comment is added to a post in Canny and the comment contains the word 'shipping', a message is sent to a specified Slack channel to notify the logistics team.
Shippo + Canny + Google Sheets: When a new shipping label is created in Shippo, the information is added to a Google Sheet. Additionally, any related feedback from Canny (specifically, new comments) is also added to the same Google Sheet for analysis.
Canny and Shippo integration alternatives

About Canny
Integrate Canny with Latenode to automate feedback management. Capture user suggestions and bug reports directly, then route them to the right teams. Use AI to categorize input, update task trackers, and notify users of progress, automating the feedback loop and improving responsiveness.
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About Shippo
Connect Shippo to Latenode and automate shipping tasks. Create workflows that trigger label generation or shipment tracking updates based on order events. Combine Shippo with other apps to streamline fulfillment, inventory, and customer notifications, all visually and without code, scaling affordably.
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See how Latenode works
FAQ Canny and Shippo
How can I connect my Canny account to Shippo using Latenode?
To connect your Canny account to Shippo on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Canny and click on "Connect".
- Authenticate your Canny and Shippo accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically ship product samples based on Canny feedback?
Yes, you can! Latenode’s advanced logic lets you trigger Shippo shipments when specific feedback is received in Canny, streamlining sample distribution & improving user engagement.
What types of tasks can I perform by integrating Canny with Shippo?
Integrating Canny with Shippo allows you to perform various tasks, including:
- Automatically creating shipping labels for users who request features.
- Sending product samples to users who provide valuable feedback.
- Triggering personalized thank you notes via Shippo upon feature launch.
- Updating Canny with shipment tracking information from Shippo.
- Notifying internal teams about popular feature requests and shipment status.
Can I filter Canny feedback by user segment before shipping samples?
Yes, with Latenode you can use advanced filters and JavaScript blocks to target specific user segments for sample shipments.
Are there any limitations to the Canny and Shippo integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Real-time synchronization depends on the API rate limits of both Canny and Shippo.
- Complex conditional logic may require JavaScript knowledge for advanced customization.
- Historical data migration between Canny and Shippo is not supported natively.