.svg){kind=icon}
How to connect Canva and Freshdesk
Create a New Scenario to Connect Canva and Freshdesk
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Canva, triggered by another scenario, or executed manually (for testing purposes). In most cases, Canva or Freshdesk will be your first step. To do this, click "Choose an app," find Canva or Freshdesk, and select the appropriate trigger to start the scenario.
Add the Canva Node
Select the Canva node from the app selection panel on the right.
+
1
Canva
Add the Freshdesk Node
Next, click the plus (+) icon on the Canva node, select Freshdesk from the list of available apps, and choose the action you need from the list of nodes within Freshdesk.
1
Canva
⚙
+
2
Freshdesk
Authenticate Freshdesk
Now, click the Freshdesk node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Freshdesk settings. Authentication allows you to use Freshdesk through Latenode.
Configure the Canva and Freshdesk Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Canva and Freshdesk Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.
5
JavaScript
⚙
6
AI Anthropic Claude 3
⚙
+
7
Freshdesk
1
Trigger on Webhook
⚙
2
Canva
⚙
⚙
3
Iterator
⚙
+
4
Webhook response
Save and Activate the Scenario
After configuring Canva, Freshdesk, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Canva and Freshdesk integration works as expected. Depending on your setup, data should flow between Canva and Freshdesk (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Canva and Freshdesk
Freshdesk + Canva + Slack: When a new ticket is created in Freshdesk, check if it requires visual assets. If so, create a design brief as a folder in Canva and notify the design team in a dedicated Slack channel.
Freshdesk + Canva + Google Drive: When a new ticket is created in Freshdesk, and a design is created in Canva, export the design and store it in a dedicated Google Drive folder for future reference, named after the ticket ID.
Canva and Freshdesk integration alternatives
About Canva
Automate content creation with Canva in Latenode. Generate designs on demand, populated with data from your databases or triggered by events. Forget manual updates; connect Canva to your workflows for dynamic marketing materials, reports, or social media content. Latenode's visual editor and flexible nodes simplify design automation.
Related categories
About Freshdesk
Sync Freshdesk tickets with other apps in Latenode to automate support workflows. Update databases, trigger alerts, or generate reports based on ticket status, all without code. Connect Freshdesk to your CRM or marketing tools to close the loop on customer issues. Less manual work, more automation.
Related categories
See how Latenode works
.svg)
.png)
FAQ Canva and Freshdesk
How can I connect my Canva account to Freshdesk using Latenode?
To connect your Canva account to Freshdesk on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Canva and click on "Connect".
- Authenticate your Canva and Freshdesk accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically update Freshdesk tickets with Canva designs?
Yes, you can! Latenode allows you to automatically update Freshdesk tickets when a new design is created in Canva, keeping your support team informed and visually enhancing communication.
What types of tasks can I perform by integrating Canva with Freshdesk?
Integrating Canva with Freshdesk allows you to perform various tasks, including:
- Automatically create Canva designs from new Freshdesk tickets.
- Update Freshdesk tickets with Canva design previews.
- Generate reports in Canva based on Freshdesk data.
- Send personalized Canva templates to Freshdesk users.
- Trigger design reviews in Canva from Freshdesk ticket updates.
Can I use JavaScript code to manipulate Canva designs?
Yes! Latenode enables you to use JavaScript to customize Canva designs, offering advanced control beyond simple templating.
Are there any limitations to the Canva and Freshdesk integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex Canva designs with numerous elements may impact workflow speed.
- Real-time updates between Canva and Freshdesk are not supported.
- Advanced Freshdesk custom fields may require custom JavaScript for data mapping.
