How to connect Canva and Intercom
Create a New Scenario to Connect Canva and Intercom
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Canva, triggered by another scenario, or executed manually (for testing purposes). In most cases, Canva or Intercom will be your first step. To do this, click "Choose an app," find Canva or Intercom, and select the appropriate trigger to start the scenario.

Add the Canva Node
Select the Canva node from the app selection panel on the right.

Canva
Add the Intercom Node
Next, click the plus (+) icon on the Canva node, select Intercom from the list of available apps, and choose the action you need from the list of nodes within Intercom.

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Authenticate Intercom
Now, click the Intercom node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Intercom settings. Authentication allows you to use Intercom through Latenode.
Configure the Canva and Intercom Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Canva and Intercom Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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Webhook response

Save and Activate the Scenario
After configuring Canva, Intercom, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Canva and Intercom integration works as expected. Depending on your setup, data should flow between Canva and Intercom (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Canva and Intercom
Intercom + Canva + Slack: When a new conversation is started in Intercom, a new design template is created in Canva and a notification is sent to a Slack channel.
Intercom + Canva + Google Drive: When a new lead joins Intercom, a personalized welcome kit is created from a Canva template, and then saved to Google Drive.
Canva and Intercom integration alternatives
About Canva
Automate content creation with Canva in Latenode. Generate designs on demand, populated with data from your databases or triggered by events. Forget manual updates; connect Canva to your workflows for dynamic marketing materials, reports, or social media content. Latenode's visual editor and flexible nodes simplify design automation.
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About Intercom
Integrate Intercom with Latenode to automate customer support and engagement. Trigger workflows based on Intercom events to update CRMs, send personalized emails, or escalate issues. Latenode’s visual editor and flexible logic let you build custom support automation that adapts to your business needs, without complex coding or per-step fees.
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See how Latenode works
FAQ Canva and Intercom
How can I connect my Canva account to Intercom using Latenode?
To connect your Canva account to Intercom on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Canva and click on "Connect".
- Authenticate your Canva and Intercom accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically send Canva design previews to Intercom?
Yes, you can! Latenode’s visual editor makes it simple to automate sending Canva design previews to Intercom conversations, improving customer support with visual aids.
What types of tasks can I perform by integrating Canva with Intercom?
Integrating Canva with Intercom allows you to perform various tasks, including:
- Generate personalized Canva templates based on Intercom user data.
- Automatically send design mockups from Canva to Intercom for feedback.
- Create and share marketing assets designed in Canva via Intercom broadcasts.
- Update Canva designs with data collected from Intercom conversations.
- Trigger design creation in Canva based on specific Intercom events or tags.
How easy is it to update Canva templates based on Intercom data?
Latenode simplifies updating Canva templates using Intercom data with its no-code blocks and JavaScript functions, streamlining design personalization.
Are there any limitations to the Canva and Intercom integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex Canva templates with many layers might slow down automation workflows.
- Intercom rate limits can affect the speed of sending large numbers of messages.
- Real-time design updates in Intercom may require advanced JavaScript configurations.