How to connect Captions and RingCentral
Create a New Scenario to Connect Captions and RingCentral
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Captions, triggered by another scenario, or executed manually (for testing purposes). In most cases, Captions or RingCentral will be your first step. To do this, click "Choose an app," find Captions or RingCentral, and select the appropriate trigger to start the scenario.

Add the Captions Node
Select the Captions node from the app selection panel on the right.

Captions
Configure the Captions
Click on the Captions node to configure it. You can modify the Captions URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the RingCentral Node
Next, click the plus (+) icon on the Captions node, select RingCentral from the list of available apps, and choose the action you need from the list of nodes within RingCentral.

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Authenticate RingCentral
Now, click the RingCentral node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your RingCentral settings. Authentication allows you to use RingCentral through Latenode.
Configure the Captions and RingCentral Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Captions and RingCentral Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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Save and Activate the Scenario
After configuring Captions, RingCentral, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Captions and RingCentral integration works as expected. Depending on your setup, data should flow between Captions and RingCentral (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Captions and RingCentral
RingCentral + Captions + Slack: When a new call recording is available in RingCentral, the automation retrieves the associated captions and posts them to a designated Slack channel for team review and alignment.
RingCentral + Captions + Google Docs: Upon a new call recording in RingCentral, the automation retrieves the recording and checks for available captions. Then it saves both the recording (as a link or reference) and captions to a specified Google Docs document for future training and reference purposes.
Captions and RingCentral integration alternatives
About Captions
Need accurate, automated captions for videos? Integrate Captions with Latenode to generate and sync subtitles across platforms. Automate video accessibility for marketing, training, or support. Latenode adds scheduling, file handling, and error control to Captions, making scalable captioning workflows simple and efficient.
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About RingCentral
Integrate RingCentral with Latenode to automate call logging, SMS alerts, and contact management. Trigger workflows based on call events, automatically updating records in other apps like CRMs or support tools. Use Latenode's visual editor and scripting nodes for customized call handling and data synchronization.
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FAQ Captions and RingCentral
How can I connect my Captions account to RingCentral using Latenode?
To connect your Captions account to RingCentral on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Captions and click on "Connect".
- Authenticate your Captions and RingCentral accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically transcribe RingCentral voicemails and create Captions projects?
Yes, you can! Latenode’s visual editor makes it easy. Automatically transcribe voicemails, generate Captions projects, and save time with powerful no-code automation.
What types of tasks can I perform by integrating Captions with RingCentral?
Integrating Captions with RingCentral allows you to perform various tasks, including:
- Create Captions projects from RingCentral call recordings.
- Share Captions transcripts directly via RingCentral messages.
- Automatically update RingCentral contacts based on Captions data.
- Generate summaries of RingCentral calls using Captions’ AI features.
- Archive Captions transcripts to a cloud storage via RingCentral events.
Can I use JavaScript to customize Captions-RingCentral workflows?
Yes! Latenode allows you to add custom JavaScript code for advanced data manipulation, and flexible workflow logic.
Are there any limitations to the Captions and RingCentral integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Real-time transcription within RingCentral calls isn't directly supported.
- Complex Captions project editing must be done within the Captions app.
- Large file transfers may be subject to rate limits from Captions or RingCentral.