Captions and Salesforce Integration

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Automatically log transcripts from Captions into Salesforce. With Latenode, parse video insights using AI, then update records. Build custom workflows and scale affordably, paying only for execution time.

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Captions

Salesforce

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Captions and Salesforce

Create a New Scenario to Connect Captions and Salesforce

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Captions, triggered by another scenario, or executed manually (for testing purposes). In most cases, Captions or Salesforce will be your first step. To do this, click "Choose an app," find Captions or Salesforce, and select the appropriate trigger to start the scenario.

Add the Captions Node

Select the Captions node from the app selection panel on the right.

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Configure the Captions

Click on the Captions node to configure it. You can modify the Captions URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Run node once

Add the Salesforce Node

Next, click the plus (+) icon on the Captions node, select Salesforce from the list of available apps, and choose the action you need from the list of nodes within Salesforce.

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Authenticate Salesforce

Now, click the Salesforce node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Salesforce settings. Authentication allows you to use Salesforce through Latenode.

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Configure the Captions and Salesforce Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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The action ID

Run node once

Set Up the Captions and Salesforce Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring Captions, Salesforce, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the Captions and Salesforce integration works as expected. Depending on your setup, data should flow between Captions and Salesforce (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Captions and Salesforce

Captions + Salesforce + Slack: When a video transcript is available in Captions, it's added as an attachment to the corresponding Salesforce record. Then, the Salesforce record owner receives a Slack notification.

Salesforce + Captions + Google Drive: When a Salesforce record is updated (e.g., a deal closes), the corresponding Zoom call transcript from Captions is stored in a client-specific folder in Google Drive.

Captions and Salesforce integration alternatives

About Captions

Need accurate, automated captions for videos? Integrate Captions with Latenode to generate and sync subtitles across platforms. Automate video accessibility for marketing, training, or support. Latenode adds scheduling, file handling, and error control to Captions, making scalable captioning workflows simple and efficient.

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About Salesforce

Sync Salesforce data with other apps using Latenode. Automate lead qualification and task creation based on CRM events. No more manual data entry: build workflows that trigger actions across your stack. Use Latenode's visual editor and flexible scripting to create custom logic and scale automation without code limits.

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FAQ Captions and Salesforce

How can I connect my Captions account to Salesforce using Latenode?

To connect your Captions account to Salesforce on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Captions and click on "Connect".
  • Authenticate your Captions and Salesforce accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I automatically create Salesforce leads from Captions transcriptions?

Yes, you can! Latenode lets you parse Captions transcripts and automatically create new Salesforce leads. This saves time and ensures no potential lead is missed. Plus, filter with AI and JavaScript!

What types of tasks can I perform by integrating Captions with Salesforce?

Integrating Captions with Salesforce allows you to perform various tasks, including:

  • Create Salesforce tasks from specific keywords found in Captions transcripts.
  • Update Salesforce contact information based on data extracted from Captions.
  • Send notifications via Salesforce when new Captions projects are completed.
  • Log Captions usage and project details within Salesforce for reporting.
  • Generate Salesforce reports based on the analysis of Captions transcript data.

How does Latenode handle large Captions files and Salesforce data volumes?

Latenode's architecture is designed to handle large data volumes. Process files efficiently and scale automations using parallel processing and robust error handling.

Are there any limitations to the Captions and Salesforce integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Real-time transcription data may not be immediately available in Salesforce.
  • Complex data transformations may require custom JavaScript coding.
  • API rate limits of Captions and Salesforce can affect large-scale automations.

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