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Automatically send user feedback from Userback to Captions for video analysis. Using Latenode’s visual editor, easily customize the feedback flow or add logic using JavaScript. Affordable automation at scale.
Connect Captions and Userback in minutes with Latenode.
Create Captions to Userback workflow
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Create a New Scenario to Connect Captions and Userback
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Captions, triggered by another scenario, or executed manually (for testing purposes). In most cases, Captions or Userback will be your first step. To do this, click "Choose an app," find Captions or Userback, and select the appropriate trigger to start the scenario.
Add the Captions Node
Select the Captions node from the app selection panel on the right.
Captions
Configure the Captions
Click on the Captions node to configure it. You can modify the Captions URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Userback Node
Next, click the plus (+) icon on the Captions node, select Userback from the list of available apps, and choose the action you need from the list of nodes within Userback.
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Userback
Authenticate Userback
Now, click the Userback node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Userback settings. Authentication allows you to use Userback through Latenode.
Configure the Captions and Userback Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Captions and Userback Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
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AI Anthropic Claude 3
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Userback
Trigger on Webhook
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Captions
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring Captions, Userback, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Captions and Userback integration works as expected. Depending on your setup, data should flow between Captions and Userback (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Userback + Captions + Slack: When new feedback is created in Userback, the automation retrieves the feedback details and sends a Slack message with a link to the relevant Captions video for team review.
Userback + Captions + Jira: When new feedback is submitted via Userback, this automation creates a Jira issue and includes a link to the relevant Captions video in the issue description.
About Captions
Need accurate, automated captions for videos? Integrate Captions with Latenode to generate and sync subtitles across platforms. Automate video accessibility for marketing, training, or support. Latenode adds scheduling, file handling, and error control to Captions, making scalable captioning workflows simple and efficient.
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About Userback
Use Userback in Latenode to automate feedback loops. Collect user feedback, then trigger actions based on sentiment or keywords. Route bug reports, feature requests, and support queries directly into your workflows. Close the loop faster and with greater accuracy than standalone solutions.
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How can I connect my Captions account to Userback using Latenode?
To connect your Captions account to Userback on Latenode, follow these steps:
Can I trigger Userback feedback based on new Captions transcriptions?
Yes, you can! Latenode's real-time triggers and advanced logic let you automatically send Userback feedback requests when Captions generates a new transcription. Improve content quality instantly.
What types of tasks can I perform by integrating Captions with Userback?
Integrating Captions with Userback allows you to perform various tasks, including:
Can I use JavaScript code to transform Captions data before sending it to Userback?
Yes! Latenode’s JavaScript code blocks allow you to transform and enrich Captions data before sending it to Userback, tailoring the data to your needs.
Are there any limitations to the Captions and Userback integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: