How to connect Captions and WhatsApp Business Cloud
Create a New Scenario to Connect Captions and WhatsApp Business Cloud
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Captions, triggered by another scenario, or executed manually (for testing purposes). In most cases, Captions or WhatsApp Business Cloud will be your first step. To do this, click "Choose an app," find Captions or WhatsApp Business Cloud, and select the appropriate trigger to start the scenario.

Add the Captions Node
Select the Captions node from the app selection panel on the right.

Captions
Configure the Captions
Click on the Captions node to configure it. You can modify the Captions URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the WhatsApp Business Cloud Node
Next, click the plus (+) icon on the Captions node, select WhatsApp Business Cloud from the list of available apps, and choose the action you need from the list of nodes within WhatsApp Business Cloud.

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Authenticate WhatsApp Business Cloud
Now, click the WhatsApp Business Cloud node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your WhatsApp Business Cloud settings. Authentication allows you to use WhatsApp Business Cloud through Latenode.
Configure the Captions and WhatsApp Business Cloud Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Captions and WhatsApp Business Cloud Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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Trigger on Webhook
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Webhook response

Save and Activate the Scenario
After configuring Captions, WhatsApp Business Cloud, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Captions and WhatsApp Business Cloud integration works as expected. Depending on your setup, data should flow between Captions and WhatsApp Business Cloud (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Captions and WhatsApp Business Cloud
Captions + WhatsApp Business Cloud + Google Sheets: When a video caption is successfully generated in Captions, the flow sends the caption via WhatsApp Business Cloud to a specified number and simultaneously logs the caption details, including video title and caption text, into a Google Sheets spreadsheet for review and tracking.
WhatsApp Business Cloud + Captions + AI Agent: When a new message is received in WhatsApp Business Cloud, the message is sent to an AI Agent for summarization. The summary is then used as input for Captions to generate relevant captions. The AI Agent action is used to summarize inquiries, and the captions action is used to create captions for the response.
Captions and WhatsApp Business Cloud integration alternatives
About Captions
Need accurate, automated captions for videos? Integrate Captions with Latenode to generate and sync subtitles across platforms. Automate video accessibility for marketing, training, or support. Latenode adds scheduling, file handling, and error control to Captions, making scalable captioning workflows simple and efficient.
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About WhatsApp Business Cloud
Use WhatsApp Business Cloud in Latenode for automated messaging workflows. Send personalized updates, order confirmations, or support replies. Integrate it with your CRM, e-commerce platform, or database. Automate routing and customize messages with Latenode's visual editor and JavaScript support for flexible, scalable communication.
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FAQ Captions and WhatsApp Business Cloud
How can I connect my Captions account to WhatsApp Business Cloud using Latenode?
To connect your Captions account to WhatsApp Business Cloud on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Captions and click on "Connect".
- Authenticate your Captions and WhatsApp Business Cloud accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically send video captions to WhatsApp contacts?
Yes, you can! Latenode allows you to automatically extract captions from Captions and send them to WhatsApp, saving time. Use no-code blocks or JavaScript for advanced caption formatting.
What types of tasks can I perform by integrating Captions with WhatsApp Business Cloud?
Integrating Captions with WhatsApp Business Cloud allows you to perform various tasks, including:
- Send automated WhatsApp messages with video captions.
- Share transcribed audio from Captions in WhatsApp groups.
- Create personalized marketing campaigns with captioned videos.
- Distribute educational video content with captions via WhatsApp.
- Automate customer support by sharing captioned video tutorials.
Can I use AI to improve captions before sending them to WhatsApp?
Yes! Latenode lets you use AI to refine Captions transcripts, ensuring clarity and accuracy before sending via WhatsApp.
Are there any limitations to the Captions and WhatsApp Business Cloud integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Large video files might take longer to process and send.
- WhatsApp Business Cloud API rate limits apply to message sending.
- Advanced Captions features may require a paid Captions subscription.