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How to connect Caspio and Delighted
Create a New Scenario to Connect Caspio and Delighted
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Caspio, triggered by another scenario, or executed manually (for testing purposes). In most cases, Caspio or Delighted will be your first step. To do this, click "Choose an app," find Caspio or Delighted, and select the appropriate trigger to start the scenario.
Add the Caspio Node
Select the Caspio node from the app selection panel on the right.
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Add the Delighted Node
Next, click the plus (+) icon on the Caspio node, select Delighted from the list of available apps, and choose the action you need from the list of nodes within Delighted.
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Delighted
Authenticate Delighted
Now, click the Delighted node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Delighted settings. Authentication allows you to use Delighted through Latenode.
Configure the Caspio and Delighted Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Caspio and Delighted Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.
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AI Anthropic Claude 3
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Delighted
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Trigger on Webhook
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Caspio
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Webhook response
Save and Activate the Scenario
After configuring Caspio, Delighted, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Caspio and Delighted integration works as expected. Depending on your setup, data should flow between Caspio and Delighted (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Caspio and Delighted
Delighted + Caspio + Slack: When a new response is received in Delighted indicating a low score, search for the corresponding customer data in Caspio. Then, send a message to a designated Slack channel to notify the relevant teams about the negative feedback and provide the customer information for prompt action.
Delighted + Caspio + Zendesk: When a new response is received in Delighted, indicating negative feedback, find the associated customer data in Caspio. Then, automatically create a Zendesk ticket, including the survey response details and the customer information from Caspio, for issue resolution.
Caspio and Delighted integration alternatives
About Caspio
Integrate Caspio's no-code database platform into Latenode to automate data-driven tasks. Create workflows that react to Caspio database changes. Automate updates across your systems or trigger alerts, without custom code. Use Latenode's visual editor and built-in tools to filter, transform, and route data from Caspio to other apps for complete workflow control.
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About Delighted
Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI — all without per-step costs.
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FAQ Caspio and Delighted
How can I connect my Caspio account to Delighted using Latenode?
To connect your Caspio account to Delighted on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Caspio and click on "Connect".
- Authenticate your Caspio and Delighted accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I trigger Delighted surveys after new Caspio database entries?
Yes, you can! Latenode allows triggering Delighted surveys automatically. This enables real-time feedback collection, leveraging Caspio's data and improving customer satisfaction without manual intervention.
What types of tasks can I perform by integrating Caspio with Delighted?
Integrating Caspio with Delighted allows you to perform various tasks, including:
- Automatically send Delighted surveys after a Caspio database update.
- Create new Caspio records based on Delighted survey responses.
- Update existing Caspio records with Delighted feedback scores.
- Trigger automated email sequences based on Delighted survey results.
- Analyze survey responses in Caspio using advanced data filtering.
Can I use JavaScript to customize Caspio data before sending to Delighted?
Yes, Latenode allows you to use JavaScript code blocks to transform and format Caspio data. This ensures data compatibility before sending to Delighted.
Are there any limitations to the Caspio and Delighted integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex data transformations may require custom JavaScript coding.
- Rate limits of Caspio and Delighted APIs may impact high-volume workflows.
- Historical data migration between the platforms requires separate handling.
