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Automatically trigger targeted Delighted surveys based on data changes in Caspio, creating a closed loop for continuous improvement. Latenode’s visual editor makes complex logic simple and affordable, scaling with your feedback volume thanks to pay-by-execution pricing.
Connect Caspio and Delighted in minutes with Latenode.
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Create a New Scenario to Connect Caspio and Delighted
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Caspio, triggered by another scenario, or executed manually (for testing purposes). In most cases, Caspio or Delighted will be your first step. To do this, click "Choose an app," find Caspio or Delighted, and select the appropriate trigger to start the scenario.
Add the Caspio Node
Select the Caspio node from the app selection panel on the right.
Caspio
Add the Delighted Node
Next, click the plus (+) icon on the Caspio node, select Delighted from the list of available apps, and choose the action you need from the list of nodes within Delighted.
Caspio
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Delighted
Authenticate Delighted
Now, click the Delighted node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Delighted settings. Authentication allows you to use Delighted through Latenode.
Configure the Caspio and Delighted Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Caspio and Delighted Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
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AI Anthropic Claude 3
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Delighted
Trigger on Webhook
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Caspio
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring Caspio, Delighted, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Caspio and Delighted integration works as expected. Depending on your setup, data should flow between Caspio and Delighted (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Delighted + Caspio + Slack: When a new response is received in Delighted indicating a low score, search for the corresponding customer data in Caspio. Then, send a message to a designated Slack channel to notify the relevant teams about the negative feedback and provide the customer information for prompt action.
Delighted + Caspio + Zendesk: When a new response is received in Delighted, indicating negative feedback, find the associated customer data in Caspio. Then, automatically create a Zendesk ticket, including the survey response details and the customer information from Caspio, for issue resolution.
About Caspio
Integrate Caspio's no-code database platform into Latenode to automate data-driven tasks. Create workflows that react to Caspio database changes. Automate updates across your systems or trigger alerts, without custom code. Use Latenode's visual editor and built-in tools to filter, transform, and route data from Caspio to other apps for complete workflow control.
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About Delighted
Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI — all without per-step costs.
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How can I connect my Caspio account to Delighted using Latenode?
To connect your Caspio account to Delighted on Latenode, follow these steps:
Can I trigger Delighted surveys after new Caspio database entries?
Yes, you can! Latenode allows triggering Delighted surveys automatically. This enables real-time feedback collection, leveraging Caspio's data and improving customer satisfaction without manual intervention.
What types of tasks can I perform by integrating Caspio with Delighted?
Integrating Caspio with Delighted allows you to perform various tasks, including:
Can I use JavaScript to customize Caspio data before sending to Delighted?
Yes, Latenode allows you to use JavaScript code blocks to transform and format Caspio data. This ensures data compatibility before sending to Delighted.
Are there any limitations to the Caspio and Delighted integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: