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Automatically trigger personalized Customer.io messages based on Chargebee subscription events. Latenode's visual editor and affordable pay-by-execution pricing make it easy to build flexible, scalable customer lifecycle automations, even with custom logic.
Connect Chargebee and Customer.io in minutes with Latenode.
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Create a New Scenario to Connect Chargebee and Customer.io
In the workspace, click the βCreate New Scenarioβ button.
Add the First Step
Add the first node β a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Chargebee, triggered by another scenario, or executed manually (for testing purposes). In most cases, Chargebee or Customer.io will be your first step. To do this, click "Choose an app," find Chargebee or Customer.io, and select the appropriate trigger to start the scenario.
Add the Chargebee Node
Select the Chargebee node from the app selection panel on the right.
Chargebee
Configure the Chargebee
Click on the Chargebee node to configure it. You can modify the Chargebee URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Customer.io Node
Next, click the plus (+) icon on the Chargebee node, select Customer.io from the list of available apps, and choose the action you need from the list of nodes within Customer.io.
Chargebee
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Customer.io
Authenticate Customer.io
Now, click the Customer.io node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Customer.io settings. Authentication allows you to use Customer.io through Latenode.
Configure the Chargebee and Customer.io Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Chargebee and Customer.io Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
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AI Anthropic Claude 3
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Customer.io
Trigger on Webhook
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Chargebee
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring Chargebee, Customer.io, and any additional nodes, donβt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking βRun onceβ and triggering an event to check if the Chargebee and Customer.io integration works as expected. Depending on your setup, data should flow between Chargebee and Customer.io (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Chargebee + Customer.io + Slack: When a new subscription starts in Chargebee, a welcome message is sent to the customer via Customer.io. The sales team is then notified on Slack about the new subscription.
Chargebee + Customer.io + Zendesk: When a customer's subscription is cancelled in Chargebee, their information is updated in Customer.io. Then, a Zendesk ticket is created to gather feedback and analyze the reasons for churn.
About Chargebee
Use Chargebee in Latenode to automate subscription management tasks. Create workflows that trigger actions based on subscription events, like new sign-ups or failed payments. Sync Chargebee data with CRMs, accounting software, or internal databases. Process data with no-code tools or custom JavaScript. Scale billing processes with Latenode's efficient execution model.
Related categories
About Customer.io
Use Customer.io in Latenode to automate personalized messaging based on real-time user behavior. React instantly to events like purchases or sign-ups. Build flows that segment users, trigger custom emails, and update profiles automatically. Orchestrate complex campaigns and keep data consistent across platforms.
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How can I connect my Chargebee account to Customer.io using Latenode?
To connect your Chargebee account to Customer.io on Latenode, follow these steps:
Can I sync new Chargebee subscriptions to Customer.io?
Yes, easily! Latenode offers real-time synchronization, automatically adding new Chargebee subscribers to Customer.io. Improve customer engagement with targeted messaging and personalized experiences.
What types of tasks can I perform by integrating Chargebee with Customer.io?
Integrating Chargebee with Customer.io allows you to perform various tasks, including:
Can I use JavaScript to transform Chargebee data before sending to Customer.io?
Yes! Latenode lets you use JavaScript code blocks to customize data flows, ensuring data from Chargebee perfectly fits Customer.io requirements.
Are there any limitations to the Chargebee and Customer.io integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: