Chargebee and Customer.io Integration

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Automatically trigger personalized Customer.io messages based on Chargebee subscription events. Latenode's visual editor and affordable pay-by-execution pricing make it easy to build flexible, scalable customer lifecycle automations, even with custom logic.

Chargebee + Customer.io integration

Connect Chargebee and Customer.io in minutes with Latenode.

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Swap Apps

Chargebee

Customer.io

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Chargebee and Customer.io

Create a New Scenario to Connect Chargebee and Customer.io

In the workspace, click the β€œCreate New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Chargebee, triggered by another scenario, or executed manually (for testing purposes). In most cases, Chargebee or Customer.io will be your first step. To do this, click "Choose an app," find Chargebee or Customer.io, and select the appropriate trigger to start the scenario.

Add the Chargebee Node

Select the Chargebee node from the app selection panel on the right.

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Chargebee

Configure the Chargebee

Click on the Chargebee node to configure it. You can modify the Chargebee URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Chargebee

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Connect Chargebee

Sign In
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Run node once

Add the Customer.io Node

Next, click the plus (+) icon on the Chargebee node, select Customer.io from the list of available apps, and choose the action you need from the list of nodes within Customer.io.

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Chargebee

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Customer.io

Authenticate Customer.io

Now, click the Customer.io node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Customer.io settings. Authentication allows you to use Customer.io through Latenode.

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Customer.io

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Connect Customer.io

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Run node once

Configure the Chargebee and Customer.io Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Customer.io

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Connect Customer.io

Customer.io Oauth 2.0

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Change

Select an action *

Select

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The action ID

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Run node once

Set Up the Chargebee and Customer.io Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Trigger on Webhook

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Webhook response

Save and Activate the Scenario

After configuring Chargebee, Customer.io, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking β€œRun once” and triggering an event to check if the Chargebee and Customer.io integration works as expected. Depending on your setup, data should flow between Chargebee and Customer.io (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Chargebee and Customer.io

Chargebee + Customer.io + Slack: When a new subscription starts in Chargebee, a welcome message is sent to the customer via Customer.io. The sales team is then notified on Slack about the new subscription.

Chargebee + Customer.io + Zendesk: When a customer's subscription is cancelled in Chargebee, their information is updated in Customer.io. Then, a Zendesk ticket is created to gather feedback and analyze the reasons for churn.

Chargebee and Customer.io integration alternatives

About Chargebee

Use Chargebee in Latenode to automate subscription management tasks. Create workflows that trigger actions based on subscription events, like new sign-ups or failed payments. Sync Chargebee data with CRMs, accounting software, or internal databases. Process data with no-code tools or custom JavaScript. Scale billing processes with Latenode's efficient execution model.

About Customer.io

Use Customer.io in Latenode to automate personalized messaging based on real-time user behavior. React instantly to events like purchases or sign-ups. Build flows that segment users, trigger custom emails, and update profiles automatically. Orchestrate complex campaigns and keep data consistent across platforms.

See how Latenode works

FAQ Chargebee and Customer.io

How can I connect my Chargebee account to Customer.io using Latenode?

To connect your Chargebee account to Customer.io on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Chargebee and click on "Connect".
  • Authenticate your Chargebee and Customer.io accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I sync new Chargebee subscriptions to Customer.io?

Yes, easily! Latenode offers real-time synchronization, automatically adding new Chargebee subscribers to Customer.io. Improve customer engagement with targeted messaging and personalized experiences.

What types of tasks can I perform by integrating Chargebee with Customer.io?

Integrating Chargebee with Customer.io allows you to perform various tasks, including:

  • Automatically creating Customer.io profiles for new Chargebee subscribers.
  • Updating Customer.io segments based on Chargebee subscription status changes.
  • Triggering personalized email campaigns for trial users in Chargebee.
  • Sending targeted announcements to churned customers via Customer.io.
  • Tracking revenue and customer lifecycle stages across both platforms.

Can I use JavaScript to transform Chargebee data before sending to Customer.io?

Yes! Latenode lets you use JavaScript code blocks to customize data flows, ensuring data from Chargebee perfectly fits Customer.io requirements.

Are there any limitations to the Chargebee and Customer.io integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Complex data transformations may require advanced JavaScript knowledge.
  • Initial data sync for very large datasets can take some time.
  • Real-time updates depend on the API rate limits of both Chargebee and Customer.io.

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