Chargebee and Moxie Integration

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Automatically trigger personalized Moxie engagement based on Chargebee subscription events, enhancing customer support. Latenode's visual editor and affordable execution-based pricing make this powerful automation accessible, even with custom JavaScript logic for advanced personalization.

Swap Apps

Chargebee

Moxie

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Chargebee and Moxie

Create a New Scenario to Connect Chargebee and Moxie

In the workspace, click the β€œCreate New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Chargebee, triggered by another scenario, or executed manually (for testing purposes). In most cases, Chargebee or Moxie will be your first step. To do this, click "Choose an app," find Chargebee or Moxie, and select the appropriate trigger to start the scenario.

Add the Chargebee Node

Select the Chargebee node from the app selection panel on the right.

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Chargebee

Configure the Chargebee

Click on the Chargebee node to configure it. You can modify the Chargebee URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Chargebee

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Connect Chargebee

Sign In
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Run node once

Add the Moxie Node

Next, click the plus (+) icon on the Chargebee node, select Moxie from the list of available apps, and choose the action you need from the list of nodes within Moxie.

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Chargebee

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Moxie

Authenticate Moxie

Now, click the Moxie node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Moxie settings. Authentication allows you to use Moxie through Latenode.

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Chargebee

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Moxie

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Connect Moxie

Sign In
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Run node once

Configure the Chargebee and Moxie Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Chargebee

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Moxie

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Connect Moxie

Moxie Oauth 2.0

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Change

Select an action *

Select

Map

The action ID

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Run node once

Set Up the Chargebee and Moxie Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Moxie

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Trigger on Webhook

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Chargebee

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Webhook response

Save and Activate the Scenario

After configuring Chargebee, Moxie, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking β€œRun once” and triggering an event to check if the Chargebee and Moxie integration works as expected. Depending on your setup, data should flow between Chargebee and Moxie (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Chargebee and Moxie

Chargebee + Moxie + Slack: When a subscription fails in Chargebee, search for the client in Moxie. Then, send a message to a Slack channel to proactively assist the customer.

Moxie + Chargebee + Zendesk: When a client expresses billing concerns (detected by searching contact info) in Moxie, fetch the customer subscription details from Chargebee and automatically create a Zendesk ticket with that information.

Chargebee and Moxie integration alternatives

About Chargebee

Use Chargebee in Latenode to automate subscription management tasks. Create workflows that trigger actions based on subscription events, like new sign-ups or failed payments. Sync Chargebee data with CRMs, accounting software, or internal databases. Process data with no-code tools or custom JavaScript. Scale billing processes with Latenode's efficient execution model.

About Moxie

Use Moxie in Latenode to automate data entry and validation workflows. Pull data from multiple sources, use Moxie to clean and standardize it, then push the refined data to your databases or apps. Benefit from Latenode's visual editor and scalable architecture to handle large datasets efficiently without code.

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FAQ Chargebee and Moxie

How can I connect my Chargebee account to Moxie using Latenode?

To connect your Chargebee account to Moxie on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Chargebee and click on "Connect".
  • Authenticate your Chargebee and Moxie accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I automatically update Moxie profiles with Chargebee subscription changes?

Yes, you can! Latenode enables real-time updates, keeping Moxie profiles accurate based on Chargebee events. This ensures seamless, personalized customer service and targeted support.

What types of tasks can I perform by integrating Chargebee with Moxie?

Integrating Chargebee with Moxie allows you to perform various tasks, including:

  • Create Moxie profiles when new subscriptions are created in Chargebee.
  • Update customer contact information in Moxie based on Chargebee updates.
  • Trigger personalized welcome messages in Moxie after a successful Chargebee purchase.
  • Send support requests to Moxie when a Chargebee payment fails.
  • Close Moxie tickets when a Chargebee subscription is canceled.

How secure is connecting Chargebee to Latenode?

Latenode uses secure encryption protocols and adheres to industry best practices, ensuring that your Chargebee data remains protected during integration.

Are there any limitations to the Chargebee and Moxie integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Custom fields in Chargebee might require JavaScript code for mapping.
  • High-volume data synchronization may impact performance.
  • Complex conditional logic may need optimization for efficiency.

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