Chargebee and QuestionPro Integration

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Automatically trigger customer surveys in QuestionPro after key Chargebee subscription events. Latenode's visual editor and affordable pricing makes gathering feedback and improving retention easier than ever, no code needed.

Swap Apps

Chargebee

QuestionPro

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Chargebee and QuestionPro

Create a New Scenario to Connect Chargebee and QuestionPro

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Chargebee, triggered by another scenario, or executed manually (for testing purposes). In most cases, Chargebee or QuestionPro will be your first step. To do this, click "Choose an app," find Chargebee or QuestionPro, and select the appropriate trigger to start the scenario.

Add the Chargebee Node

Select the Chargebee node from the app selection panel on the right.

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Chargebee

Configure the Chargebee

Click on the Chargebee node to configure it. You can modify the Chargebee URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Chargebee

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#1 Chargebee

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Connect Chargebee

Sign In

Run node once

Add the QuestionPro Node

Next, click the plus (+) icon on the Chargebee node, select QuestionPro from the list of available apps, and choose the action you need from the list of nodes within QuestionPro.

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Chargebee

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QuestionPro

Authenticate QuestionPro

Now, click the QuestionPro node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your QuestionPro settings. Authentication allows you to use QuestionPro through Latenode.

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Chargebee

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QuestionPro

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#2 QuestionPro

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Connection *

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Connect QuestionPro

Sign In

Run node once

Configure the Chargebee and QuestionPro Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Chargebee

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QuestionPro Oauth 2.0

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Select an action *

Select

Map

The action ID

Run node once

Set Up the Chargebee and QuestionPro Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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JavaScript

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AI Anthropic Claude 3

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QuestionPro

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Trigger on Webhook

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Chargebee

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Iterator

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Webhook response

Save and Activate the Scenario

After configuring Chargebee, QuestionPro, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the Chargebee and QuestionPro integration works as expected. Depending on your setup, data should flow between Chargebee and QuestionPro (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Chargebee and QuestionPro

Chargebee + QuestionPro + Slack: When a subscription is cancelled in Chargebee, a survey is automatically sent to the customer via QuestionPro to gather feedback. The account manager is then notified in Slack with a link to the survey results.

QuestionPro + Chargebee + Google Sheets: When a customer responds to a survey in QuestionPro, their feedback is logged in Google Sheets alongside their subscription data from Chargebee, enabling a comprehensive view of customer satisfaction.

Chargebee and QuestionPro integration alternatives

About Chargebee

Use Chargebee in Latenode to automate subscription management tasks. Create workflows that trigger actions based on subscription events, like new sign-ups or failed payments. Sync Chargebee data with CRMs, accounting software, or internal databases. Process data with no-code tools or custom JavaScript. Scale billing processes with Latenode's efficient execution model.

About QuestionPro

Automate survey workflows with QuestionPro in Latenode. Collect data, analyze results, and trigger actions based on responses. Pipe survey data into other apps (CRM, spreadsheets) for real-time updates. Use Latenode's logic and integrations to tailor workflows to specific business needs, bypassing manual data transfer and analysis. Scale your surveys effortlessly.

See how Latenode works

FAQ Chargebee and QuestionPro

How can I connect my Chargebee account to QuestionPro using Latenode?

To connect your Chargebee account to QuestionPro on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Chargebee and click on "Connect".
  • Authenticate your Chargebee and QuestionPro accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I trigger surveys based on subscription changes?

Yes, you can! Latenode allows real-time triggers. Instantly send targeted QuestionPro surveys based on Chargebee subscription events, gathering crucial customer feedback at key points.

What types of tasks can I perform by integrating Chargebee with QuestionPro?

Integrating Chargebee with QuestionPro allows you to perform various tasks, including:

  • Automatically sending customer satisfaction surveys after subscription upgrades.
  • Triggering churn surveys when a customer cancels their Chargebee subscription.
  • Updating customer profiles in QuestionPro based on Chargebee billing information.
  • Creating personalized survey paths based on subscription tier in Chargebee.
  • Analyzing survey responses alongside customer subscription data in Latenode.

Can I customize data transformation between Chargebee and QuestionPro?

Absolutely! Latenode's low-code environment and JavaScript support allows complex data transformations for seamless integration. Map fields precisely to fit your needs.

Are there any limitations to the Chargebee and QuestionPro integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Complex survey logic in QuestionPro might require custom JavaScript code in Latenode.
  • Real-time data synchronization is subject to API rate limits of both Chargebee and QuestionPro.
  • Historical data migration between the two platforms may need to be handled separately.

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