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Automatically send Delighted survey results to Chatwork for instant team awareness. Latenode's visual editor and affordable pricing let you build complex, branching logic based on feedback, enhancing customer satisfaction workflows.
Connect Chatwork and Delighted in minutes with Latenode.
Create Chatwork to Delighted workflow
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Create a New Scenario to Connect Chatwork and Delighted
In the workspace, click the βCreate New Scenarioβ button.
Add the First Step
Add the first node β a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Chatwork, triggered by another scenario, or executed manually (for testing purposes). In most cases, Chatwork or Delighted will be your first step. To do this, click "Choose an app," find Chatwork or Delighted, and select the appropriate trigger to start the scenario.
Add the Chatwork Node
Select the Chatwork node from the app selection panel on the right.
Chatwork
Configure the Chatwork
Click on the Chatwork node to configure it. You can modify the Chatwork URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Delighted Node
Next, click the plus (+) icon on the Chatwork node, select Delighted from the list of available apps, and choose the action you need from the list of nodes within Delighted.
Chatwork
β
Delighted
Authenticate Delighted
Now, click the Delighted node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Delighted settings. Authentication allows you to use Delighted through Latenode.
Configure the Chatwork and Delighted Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Chatwork and Delighted Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
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AI Anthropic Claude 3
β
Delighted
Trigger on Webhook
β
Chatwork
β
β
Iterator
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Webhook response
Save and Activate the Scenario
After configuring Chatwork, Delighted, and any additional nodes, donβt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking βRun onceβ and triggering an event to check if the Chatwork and Delighted integration works as expected. Depending on your setup, data should flow between Chatwork and Delighted (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Delighted + Google Sheets + Chatwork: When a new response is received in Delighted, the survey response details are added as a new row in a Google Sheet. Then, a message is sent to a specified Chatwork group to notify them of the new feedback.
Delighted + Chatwork + Slack: When a new response is received in Delighted, the flow checks if the response is negative. If it is, a message is sent to a Chatwork room and a copy of it is also sent to a Slack channel to alert the customer support team about the negative review.
About Chatwork
Use Chatwork with Latenode to automate team notifications and tasks. Send messages based on triggers from your CRM, database, or other apps. Latenode's visual builder simplifies creating complex workflows. Reduce manual updates, keep your team informed, and improve response times by integrating Chatwork into automated processes.
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About Delighted
Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI β all without per-step costs.
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How can I connect my Chatwork account to Delighted using Latenode?
To connect your Chatwork account to Delighted on Latenode, follow these steps:
Can I get Chatwork notifications for low Delighted survey scores?
Yes, you can! Latenode allows real-time alerts to Chatwork based on Delighted scores. Address negative feedback faster and improve customer satisfaction with immediate awareness.
What types of tasks can I perform by integrating Chatwork with Delighted?
Integrating Chatwork with Delighted allows you to perform various tasks, including:
How do I handle errors in my Chatwork and Delighted Latenode flows?
Latenode offers advanced error handling. Use "Try/Catch" blocks to manage failures, log errors, and automatically retry or notify your team in Chatwork.
Are there any limitations to the Chatwork and Delighted integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: