Latenode

Chatwork and Kommo integration

Automate Chatwork + Kommo workflows

Connect Chatwork and Kommo to automate team communication and customer relationship management. Sync conversations, trigger actions across platforms, and streamline workflows without manual data entry.

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Technical overview

What this integration can actually do

This is not a rigid connector between Chatwork and Kommo. Use native nodes where they already exist, then cover edge cases with webhook, polling, HTTP Request, or JavaScript in the same scenario.

2 triggers and 16 actions across Chatwork and Kommo

Gets data from

New Contact and New Lead

Can do

Create Room and Create Task, plus 14 more actions

Works via

Native nodes, Webhooks, Polling, HTTP Request, JavaScript

Customizable with

field mapping, filters, branching, retries, dedupe logic, and custom API or JavaScript steps.

Capabilities

Triggers & Actions

Every event and operation available when connecting Chatwork and Kommo — from both apps.

Production readiness

Production workflow controls

Use these controls when a workflow needs to stay stable after launch, not just pass a happy-path test.

01

Retry failed API calls

Automatically retry temporary failures before a run is marked as failed.

02

Handle 429 / rate-limit responses

Pause, back off, and continue the workflow safely when an upstream API throttles requests.

03

Add fallback branches for missing fields

Route incomplete payloads into a safe branch instead of letting the main scenario break.

04

Prevent duplicates with lookup-before-create logic

Check whether a record already exists before creating a new one in the destination system.

05

Use JavaScript to normalize dates, phone numbers, tags, and statuses

Clean and standardize values before mapping them into downstream fields.

06

Store execution logs for debugging

Keep a trace of what happened in every run so production issues are easier to inspect.

07

Route failed runs to email or a database

Notify the team or save failures for follow-up when a run cannot complete successfully.

08

Manually rerun failed executions

Replay a failed run after the issue is fixed without rebuilding the scenario from scratch.

Example payload

See what the workflow receives and returns

Show one real event and one real result so technical users can understand the payload shape before they connect accounts or customize the scenario.

Source event
JSON
{
"event": "client_added",
"client": {
"id": "client_123",
"email": "[email protected]",
"firstName": "Alex",
"lastName": "Smith",
"status": "active",
"tags": ["online-coaching"]
}
}
Scenario result
JSON
{
"target": "wix_contact",
"operation": "upsert",
"dedupeBy": "email",
"status": "created"
}

Setup

Connect both apps in 3 steps

No developer needed. From credentials to live workflow in under 10 minutes.

01

Connect Chatwork

Authenticate Chatwork in Latenode's Credentials panel. You'll need access to your Chatwork account and permissions to create connections.

02

Connect Kommo

Add Kommo credentials (OAuth or API key, depending on the app). Latenode stores credentials securely and never saves your passwords.

03

Build and go live

Pick a trigger and an action, test with real data, then toggle your workflow to Live — done.

Build your Chatwork + Kommo automation

Choose a trigger and an action to build your workflow.

When this happens in Kommo...

...do this in Chatwork

Or

Describe your automation — press Build to open it in the editor.

FAQ

Common questions

Can't find what you need? Contact support →

Yes! Latenode provides a native integration between Chatwork and Kommo. You can connect them in minutes using our visual workflow builder — no coding required.

Use cases

Explore each app

Start from either hub, then mix triggers and actions with the rest of your stack.

About Chatwork

Chatwork is a collaboration platform designed for teams, enabling seamless communication through chat, video calls, and task management. With features such as file sharing, project organization, and real-time messaging, Chatwork streamlines teamwork and enhances productivity. Its user-friendly interface allows teams to stay connected and organized, ensuring that important tasks and conversations are easily accessible in one place.

Learn more

About Kommo

Kommo is a powerful sales CRM designed to streamline and enhance your sales processes. It offers robust tools for managing leads, tracking interactions, and automating workflows. With features like pipeline management, conversation tracking across multiple channels, and advanced reporting, Kommo helps teams close deals faster and improve customer relationships. The platform's intuitive interface ensures easy navigation, making it suitable for businesses of all sizes looking to boost their sales efficiency.

Learn more

Start automating Chatwork + Kommo today

Join 14,000+ teams who use Latenode to build powerful, reliable automations — without writing a line of code.

Free plan · No credit card · 5-minute setup