Chatwork and OpenPhone Integration

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Sync OpenPhone call data to Chatwork for real-time team updates. With Latenode, build custom alerts and reports using a visual editor and JavaScript functions to transform data, all at an affordable execution-based price.

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Chatwork

OpenPhone

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Chatwork and OpenPhone

Create a New Scenario to Connect Chatwork and OpenPhone

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Chatwork, triggered by another scenario, or executed manually (for testing purposes). In most cases, Chatwork or OpenPhone will be your first step. To do this, click "Choose an app," find Chatwork or OpenPhone, and select the appropriate trigger to start the scenario.

Add the Chatwork Node

Select the Chatwork node from the app selection panel on the right.

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Chatwork

Configure the Chatwork

Click on the Chatwork node to configure it. You can modify the Chatwork URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Chatwork

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Connect Chatwork

Sign In

Run node once

Add the OpenPhone Node

Next, click the plus (+) icon on the Chatwork node, select OpenPhone from the list of available apps, and choose the action you need from the list of nodes within OpenPhone.

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OpenPhone

Authenticate OpenPhone

Now, click the OpenPhone node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your OpenPhone settings. Authentication allows you to use OpenPhone through Latenode.

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Chatwork

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OpenPhone

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Connect OpenPhone

Sign In

Run node once

Configure the Chatwork and OpenPhone Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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The action ID

Run node once

Set Up the Chatwork and OpenPhone Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring Chatwork, OpenPhone, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the Chatwork and OpenPhone integration works as expected. Depending on your setup, data should flow between Chatwork and OpenPhone (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Chatwork and OpenPhone

OpenPhone + Chatwork + Google Sheets: When a new call event is recorded in OpenPhone, a message is sent to a specified Chatwork room, and the call details are logged in a Google Sheet.

Chatwork + OpenPhone + Zendesk: When a new message is sent to a specified Chatwork room, a Zendesk ticket is created. If the message contains a phone number, the contact information is updated in OpenPhone.

Chatwork and OpenPhone integration alternatives

About Chatwork

Use Chatwork with Latenode to automate team notifications and tasks. Send messages based on triggers from your CRM, database, or other apps. Latenode's visual builder simplifies creating complex workflows. Reduce manual updates, keep your team informed, and improve response times by integrating Chatwork into automated processes.

About OpenPhone

Use OpenPhone in Latenode to automate SMS and call workflows. Log activities, trigger actions based on call outcomes, and sync data to CRMs. By using Latenode, you orchestrate OpenPhone within complex workflows, adding logic and integrations not available in OpenPhone alone. Scale customer communication using no-code tools and AI.

See how Latenode works

FAQ Chatwork and OpenPhone

How can I connect my Chatwork account to OpenPhone using Latenode?

To connect your Chatwork account to OpenPhone on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Chatwork and click on "Connect".
  • Authenticate your Chatwork and OpenPhone accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I automatically create Chatwork tasks from new OpenPhone voicemails?

Yes, you can! Latenode allows you to trigger Chatwork tasks directly from new OpenPhone voicemails, ensuring no message is missed. Use visual blocks or JavaScript for advanced customization.

What types of tasks can I perform by integrating Chatwork with OpenPhone?

Integrating Chatwork with OpenPhone allows you to perform various tasks, including:

  • Post OpenPhone call summaries to specific Chatwork group chats.
  • Send SMS via OpenPhone when a new task is created in Chatwork.
  • Create Chatwork tasks for missed OpenPhone calls during off-hours.
  • Log OpenPhone call details to a shared Chatwork conversation.
  • Send Chatwork notifications for new OpenPhone contacts.

How does Latenode handle complex data transformations between Chatwork and OpenPhone?

Latenode provides visual blocks and JavaScript support for seamless data transformations, ensuring compatibility between Chatwork and OpenPhone data structures.

Are there any limitations to the Chatwork and OpenPhone integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Real-time data sync depends on the API limits of both Chatwork and OpenPhone.
  • Complex workflows might require advanced JavaScript knowledge for customization.
  • File attachments between platforms may require additional parsing logic.

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