How to connect Circle and Zoho Desk
Create a New Scenario to Connect Circle and Zoho Desk
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Circle, triggered by another scenario, or executed manually (for testing purposes). In most cases, Circle or Zoho Desk will be your first step. To do this, click "Choose an app," find Circle or Zoho Desk, and select the appropriate trigger to start the scenario.

Add the Circle Node
Select the Circle node from the app selection panel on the right.


Circle

Add the Zoho Desk Node
Next, click the plus (+) icon on the Circle node, select Zoho Desk from the list of available apps, and choose the action you need from the list of nodes within Zoho Desk.


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Zoho Desk

Authenticate Zoho Desk
Now, click the Zoho Desk node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Zoho Desk settings. Authentication allows you to use Zoho Desk through Latenode.
Configure the Circle and Zoho Desk Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Circle and Zoho Desk Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

JavaScript
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AI Anthropic Claude 3
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Zoho Desk
Trigger on Webhook
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Circle
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Iterator
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Webhook response

Save and Activate the Scenario
After configuring Circle, Zoho Desk, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Circle and Zoho Desk integration works as expected. Depending on your setup, data should flow between Circle and Zoho Desk (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Circle and Zoho Desk
Circle + Zoho Desk + Slack: When a new post is created in Circle, the flow checks if it contains any keywords related to support issues. If relevant keywords are found, a new ticket is created in Zoho Desk, and a notification is sent to the support team in a dedicated Slack channel.
Zoho Desk + Circle + Google Sheets: When a ticket is resolved in Zoho Desk, the flow extracts key information, posts a summary to a dedicated topic in a Circle community, and logs the ticket details, resolution, and Circle post link in a Google Sheet for tracking and reporting purposes.
Circle and Zoho Desk integration alternatives

About Circle
Use Circle in Latenode to build thriving online communities. Automate member onboarding, content moderation, and engagement tracking. Trigger workflows based on Circle events, syncing data with CRMs or email tools. Scale community management without manual overhead, using Latenode’s no-code tools and custom logic.
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About Zoho Desk
Integrate Zoho Desk with Latenode to automate support workflows. Automatically create tickets from specific events, update customer data across systems, or trigger custom actions based on ticket status. Use Latenode's visual editor and no-code tools to streamline processes and improve response times, scaling your support operations without code.
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See how Latenode works
FAQ Circle and Zoho Desk
How can I connect my Circle account to Zoho Desk using Latenode?
To connect your Circle account to Zoho Desk on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Circle and click on "Connect".
- Authenticate your Circle and Zoho Desk accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically create Zoho Desk tickets from new Circle posts?
Yes, you can! Latenode enables automated ticket creation, ensuring seamless support workflows. Leverage advanced logic and JavaScript to parse Circle data for detailed tickets.
What types of tasks can I perform by integrating Circle with Zoho Desk?
Integrating Circle with Zoho Desk allows you to perform various tasks, including:
- Create Zoho Desk tickets for new Circle community posts.
- Update Zoho Desk tickets when Circle post status changes.
- Send Circle notifications on new Zoho Desk ticket assignments.
- Sync Circle user data with Zoho Desk contact information.
- Trigger custom workflows based on Circle and Zoho Desk events.
How can I customize the data synced between Circle and Zoho Desk?
Latenode lets you fully customize synced data using JavaScript blocks and AI prompt steps. Transform data and enrich your workflows easily, no coding expertise needed.
Are there any limitations to the Circle and Zoho Desk integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex data transformations may require JavaScript knowledge.
- Rate limits from Circle and Zoho Desk APIs apply.
- Initial setup requires clear understanding of both platforms.