ClickMeeting and Atera Integration

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Automatically create Atera tickets from ClickMeeting webinars to streamline IT support follow-up. Latenode’s visual editor and JavaScript nodes enable custom ticket routing and advanced data enrichment, all at a fraction of the cost thanks to execution-based pricing.

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ClickMeeting

Atera

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect ClickMeeting and Atera

Create a New Scenario to Connect ClickMeeting and Atera

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a ClickMeeting, triggered by another scenario, or executed manually (for testing purposes). In most cases, ClickMeeting or Atera will be your first step. To do this, click "Choose an app," find ClickMeeting or Atera, and select the appropriate trigger to start the scenario.

Add the ClickMeeting Node

Select the ClickMeeting node from the app selection panel on the right.

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ClickMeeting

Configure the ClickMeeting

Click on the ClickMeeting node to configure it. You can modify the ClickMeeting URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Sign In

Run node once

Add the Atera Node

Next, click the plus (+) icon on the ClickMeeting node, select Atera from the list of available apps, and choose the action you need from the list of nodes within Atera.

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Atera

Authenticate Atera

Now, click the Atera node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Atera settings. Authentication allows you to use Atera through Latenode.

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Configure the ClickMeeting and Atera Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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The action ID

Run node once

Set Up the ClickMeeting and Atera Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring ClickMeeting, Atera, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the ClickMeeting and Atera integration works as expected. Depending on your setup, data should flow between ClickMeeting and Atera (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect ClickMeeting and Atera

ClickMeeting + Slack: When a new attendee joins a ClickMeeting webinar, a message is sent to a designated Slack channel to notify the IT support team about potential technical issues. Note: We can only notify about new attendees, not directly about reported issues, due to trigger limitations.

Atera + ClickMeeting + Google Calendar: When a new or updated customer ticket is created in Atera, a ClickMeeting session is created for remote support, and a corresponding event is added to Google Calendar to schedule the session.

ClickMeeting and Atera integration alternatives

About ClickMeeting

Automate ClickMeeting tasks within Latenode. Trigger webinars based on CRM data or user actions. Sync attendee info to databases, send follow-ups, and analyze engagement, all without manual work. Latenode adds flexibility via custom logic and AI, going beyond basic scheduling for smarter event workflows.

About Atera

Use Atera with Latenode to automate IT support tasks. Trigger workflows on alerts, automatically create tickets, or update asset info. Integrate Atera's monitoring data with other apps for deeper insights and faster issue resolution. Customize rules and actions using Latenode's visual editor or JavaScript for precise automation.

See how Latenode works

FAQ ClickMeeting and Atera

How can I connect my ClickMeeting account to Atera using Latenode?

To connect your ClickMeeting account to Atera on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select ClickMeeting and click on "Connect".
  • Authenticate your ClickMeeting and Atera accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I automate webinar follow-ups in Atera from ClickMeeting?

Yes, you can! Latenode allows you to trigger Atera actions based on ClickMeeting events, ensuring timely follow-ups and efficient customer engagement, improving agent productivity.

What types of tasks can I perform by integrating ClickMeeting with Atera?

Integrating ClickMeeting with Atera allows you to perform various tasks, including:

  • Automatically creating Atera tickets for webinar attendees.
  • Updating Atera customer details with ClickMeeting registration info.
  • Sending targeted Atera announcements post-ClickMeeting event.
  • Triggering Atera knowledge base articles based on webinar topics.
  • Logging ClickMeeting participation in Atera customer activity.

How secure is ClickMeeting data when used within Latenodeworkflows?

Latenode uses secure authentication and encryption to protect your data. Your ClickMeeting credentials are never stored within Latenode.

Are there any limitations to the ClickMeeting and Atera integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Complex data transformations may require JavaScript coding.
  • Rate limits of ClickMeeting and Atera APIs apply.
  • Real-time synchronization depends on API availability.

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