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Automatically create Atera tickets from ClickMeeting webinars to streamline IT support follow-up. Latenode’s visual editor and JavaScript nodes enable custom ticket routing and advanced data enrichment, all at a fraction of the cost thanks to execution-based pricing.
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Create a New Scenario to Connect ClickMeeting and Atera
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a ClickMeeting, triggered by another scenario, or executed manually (for testing purposes). In most cases, ClickMeeting or Atera will be your first step. To do this, click "Choose an app," find ClickMeeting or Atera, and select the appropriate trigger to start the scenario.
Add the ClickMeeting Node
Select the ClickMeeting node from the app selection panel on the right.
ClickMeeting
Configure the ClickMeeting
Click on the ClickMeeting node to configure it. You can modify the ClickMeeting URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Atera Node
Next, click the plus (+) icon on the ClickMeeting node, select Atera from the list of available apps, and choose the action you need from the list of nodes within Atera.
ClickMeeting
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Atera
Authenticate Atera
Now, click the Atera node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Atera settings. Authentication allows you to use Atera through Latenode.
Configure the ClickMeeting and Atera Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the ClickMeeting and Atera Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
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AI Anthropic Claude 3
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Atera
Trigger on Webhook
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ClickMeeting
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring ClickMeeting, Atera, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the ClickMeeting and Atera integration works as expected. Depending on your setup, data should flow between ClickMeeting and Atera (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
ClickMeeting + Slack: When a new attendee joins a ClickMeeting webinar, a message is sent to a designated Slack channel to notify the IT support team about potential technical issues. Note: We can only notify about new attendees, not directly about reported issues, due to trigger limitations.
Atera + ClickMeeting + Google Calendar: When a new or updated customer ticket is created in Atera, a ClickMeeting session is created for remote support, and a corresponding event is added to Google Calendar to schedule the session.
About ClickMeeting
Automate ClickMeeting tasks within Latenode. Trigger webinars based on CRM data or user actions. Sync attendee info to databases, send follow-ups, and analyze engagement, all without manual work. Latenode adds flexibility via custom logic and AI, going beyond basic scheduling for smarter event workflows.
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About Atera
Use Atera with Latenode to automate IT support tasks. Trigger workflows on alerts, automatically create tickets, or update asset info. Integrate Atera's monitoring data with other apps for deeper insights and faster issue resolution. Customize rules and actions using Latenode's visual editor or JavaScript for precise automation.
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How can I connect my ClickMeeting account to Atera using Latenode?
To connect your ClickMeeting account to Atera on Latenode, follow these steps:
Can I automate webinar follow-ups in Atera from ClickMeeting?
Yes, you can! Latenode allows you to trigger Atera actions based on ClickMeeting events, ensuring timely follow-ups and efficient customer engagement, improving agent productivity.
What types of tasks can I perform by integrating ClickMeeting with Atera?
Integrating ClickMeeting with Atera allows you to perform various tasks, including:
How secure is ClickMeeting data when used within Latenodeworkflows?
Latenode uses secure authentication and encryption to protect your data. Your ClickMeeting credentials are never stored within Latenode.
Are there any limitations to the ClickMeeting and Atera integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: