How to connect ClickSend and AI Agent
Create a New Scenario to Connect ClickSend and AI Agent
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a ClickSend, triggered by another scenario, or executed manually (for testing purposes). In most cases, ClickSend or AI Agent will be your first step. To do this, click "Choose an app," find ClickSend or AI Agent, and select the appropriate trigger to start the scenario.

Add the ClickSend Node
Select the ClickSend node from the app selection panel on the right.


ClickSend

Configure the ClickSend
Click on the ClickSend node to configure it. You can modify the ClickSend URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the AI Agent Node
Next, click the plus (+) icon on the ClickSend node, select AI Agent from the list of available apps, and choose the action you need from the list of nodes within AI Agent.


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Authenticate AI Agent
Now, click the AI Agent node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your AI Agent settings. Authentication allows you to use AI Agent through Latenode.
Configure the ClickSend and AI Agent Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the ClickSend and AI Agent Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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Save and Activate the Scenario
After configuring ClickSend, AI Agent, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the ClickSend and AI Agent integration works as expected. Depending on your setup, data should flow between ClickSend and AI Agent (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect ClickSend and AI Agent
ClickSend + AI Agent + Google Sheets: Upon receiving a new SMS message in ClickSend, the message is sent to the AI Agent for sentiment analysis. The original message and its sentiment score are then logged in a Google Sheet.
ClickSend + AI Agent + Slack: When a new SMS message is received in ClickSend, the AI Agent summarizes the customer feedback. This summary is then sent to a designated Slack channel for review.
ClickSend and AI Agent integration alternatives

About ClickSend
Use ClickSend in Latenode to automate SMS, email, or voice messaging. Build workflows that trigger messages based on events in your other apps. Improve customer engagement by automating personalized notifications. Latenode’s visual editor simplifies integration and scales your outreach without extra code or per-step costs.
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About AI Agent
Use AI Agent in Latenode to automate content creation, data analysis, or customer support. Configure agents with prompts, then integrate them into workflows. Unlike standalone solutions, Latenode lets you connect AI to any app, scale automatically, and customize with code where needed.
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See how Latenode works
FAQ ClickSend and AI Agent
How can I connect my ClickSend account to AI Agent using Latenode?
To connect your ClickSend account to AI Agent on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select ClickSend and click on "Connect".
- Authenticate your ClickSend and AI Agent accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically summarize SMS responses with AI?
Yes, you can! Use Latenode to trigger AI Agent with ClickSend SMS replies. Summarize feedback and route urgent issues automatically, saving time and improving response quality.
What types of tasks can I perform by integrating ClickSend with AI Agent?
Integrating ClickSend with AI Agent allows you to perform various tasks, including:
- Automatically categorizing incoming SMS messages based on content.
- Generating personalized SMS replies using AI based on customer data.
- Analyzing sentiment in SMS messages and triggering alerts for negative feedback.
- Creating AI-powered chatbots that respond to SMS inquiries.
- Translating SMS messages into different languages for global communication.
How does Latenode handle ClickSend message delivery failures?
Latenode provides robust error handling. Monitor failed ClickSend messages, trigger alternative routes via webhooks, and ensure reliable delivery through custom logic.
Are there any limitations to the ClickSend and AI Agent integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex AI Agent tasks might require significant processing time.
- ClickSend's SMS limits still apply when using the integration.
- Integration performance depends on the reliability of both services.