ClickSend and Atera Integration

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Automatically send SMS alerts from Atera using ClickSend for critical IT incidents and resolve them faster. Latenode lets you customize workflows with JavaScript and scale affordably.

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ClickSend

Atera

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect ClickSend and Atera

Create a New Scenario to Connect ClickSend and Atera

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a ClickSend, triggered by another scenario, or executed manually (for testing purposes). In most cases, ClickSend or Atera will be your first step. To do this, click "Choose an app," find ClickSend or Atera, and select the appropriate trigger to start the scenario.

Add the ClickSend Node

Select the ClickSend node from the app selection panel on the right.

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ClickSend

Configure the ClickSend

Click on the ClickSend node to configure it. You can modify the ClickSend URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Sign In

Run node once

Add the Atera Node

Next, click the plus (+) icon on the ClickSend node, select Atera from the list of available apps, and choose the action you need from the list of nodes within Atera.

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Authenticate Atera

Now, click the Atera node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Atera settings. Authentication allows you to use Atera through Latenode.

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Sign In

Run node once

Configure the ClickSend and Atera Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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The action ID

Run node once

Set Up the ClickSend and Atera Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring ClickSend, Atera, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the ClickSend and Atera integration works as expected. Depending on your setup, data should flow between ClickSend and Atera (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect ClickSend and Atera

Atera + ClickSend + Slack: When a new or updated Atera Customer is detected, their contact information is used to send them an SMS update via ClickSend. A notification is also sent to a dedicated Slack channel to track customer communication.

Atera + PagerDuty + ClickSend: When a new or updated incident is created in Atera and not acknowledged, the on-call personnel in PagerDuty is notified. Also, an SMS message is sent via ClickSend to the on-call personnel, escalating the alert.

ClickSend and Atera integration alternatives

About ClickSend

Use ClickSend in Latenode to automate SMS, email, or voice messaging. Build workflows that trigger messages based on events in your other apps. Improve customer engagement by automating personalized notifications. Latenode’s visual editor simplifies integration and scales your outreach without extra code or per-step costs.

About Atera

Use Atera with Latenode to automate IT support tasks. Trigger workflows on alerts, automatically create tickets, or update asset info. Integrate Atera's monitoring data with other apps for deeper insights and faster issue resolution. Customize rules and actions using Latenode's visual editor or JavaScript for precise automation.

See how Latenode works

FAQ ClickSend and Atera

How can I connect my ClickSend account to Atera using Latenode?

To connect your ClickSend account to Atera on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select ClickSend and click on "Connect".
  • Authenticate your ClickSend and Atera accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I SMS a tech when an Atera alert triggers?

Yes, you can! Latenode's visual editor makes it easy to trigger ClickSend SMS messages based on Atera alerts, ensuring faster response times for critical issues.

What types of tasks can I perform by integrating ClickSend with Atera?

Integrating ClickSend with Atera allows you to perform various tasks, including:

  • Send SMS updates to customers when a ticket is created in Atera.
  • Notify technicians via SMS about high-priority Atera alerts.
  • Automatically update Atera tickets with SMS conversation logs from ClickSend.
  • Send scheduled SMS reports on Atera performance metrics.
  • Create targeted ClickSend SMS marketing campaigns based on Atera customer data.

How can I personalize ClickSend SMS messages based on Atera data?

Latenode's data mapping allows you to use Atera ticket details and customer information to personalize ClickSend SMS messages, increasing engagement.

Are there any limitations to the ClickSend and Atera integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Rate limits of the ClickSend and Atera APIs may apply to high-volume workflows.
  • Complex data transformations might require JavaScript code blocks.
  • Real-time synchronization depends on the polling intervals of each service.

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