Cloudinary and Customer.io Integration

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Automatically update Customer.io profiles with personalized Cloudinary images, triggered by user behavior. Latenode's visual editor simplifies complex logic, while affordable execution-based pricing makes dynamic content creation scalable.

Cloudinary + Customer.io integration

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Swap Apps

Cloudinary

Customer.io

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Cloudinary and Customer.io

Create a New Scenario to Connect Cloudinary and Customer.io

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Cloudinary, triggered by another scenario, or executed manually (for testing purposes). In most cases, Cloudinary or Customer.io will be your first step. To do this, click "Choose an app," find Cloudinary or Customer.io, and select the appropriate trigger to start the scenario.

Add the Cloudinary Node

Select the Cloudinary node from the app selection panel on the right.

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Cloudinary

Configure the Cloudinary

Click on the Cloudinary node to configure it. You can modify the Cloudinary URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Connect Cloudinary

Sign In

Run node once

Add the Customer.io Node

Next, click the plus (+) icon on the Cloudinary node, select Customer.io from the list of available apps, and choose the action you need from the list of nodes within Customer.io.

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Cloudinary

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Customer.io

Authenticate Customer.io

Now, click the Customer.io node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Customer.io settings. Authentication allows you to use Customer.io through Latenode.

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Connect Customer.io

Sign In

Run node once

Configure the Cloudinary and Customer.io Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Customer.io Oauth 2.0

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Select an action *

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Map

The action ID

Run node once

Set Up the Cloudinary and Customer.io Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring Cloudinary, Customer.io, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the Cloudinary and Customer.io integration works as expected. Depending on your setup, data should flow between Cloudinary and Customer.io (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Cloudinary and Customer.io

Cloudinary + Google Sheets + Customer.io: When a new resource is uploaded to Cloudinary, a usage report is created and data is added to a Google Sheet. This data is then used to update customer profiles in Customer.io, allowing for tailored marketing based on media engagement.

Customer.io + Cloudinary + Slack: When a customer event is tracked in Customer.io (e.g., clicking an image), the marketing team receives a notification in Slack. This enables prompt reactions to customer interactions with media hosted in Cloudinary.

Cloudinary and Customer.io integration alternatives

About Cloudinary

Automate image and video optimization with Cloudinary in Latenode. Resize, convert, and deliver media assets based on triggers or data from any app. Streamline content workflows by integrating Cloudinary’s powerful transformations directly into your automated processes, reducing manual work. Scale efficiently and pay only for execution time.

About Customer.io

Use Customer.io in Latenode to automate personalized messaging based on real-time user behavior. React instantly to events like purchases or sign-ups. Build flows that segment users, trigger custom emails, and update profiles automatically. Orchestrate complex campaigns and keep data consistent across platforms.

See how Latenode works

FAQ Cloudinary and Customer.io

How can I connect my Cloudinary account to Customer.io using Latenode?

To connect your Cloudinary account to Customer.io on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Cloudinary and click on "Connect".
  • Authenticate your Cloudinary and Customer.io accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I personalize Customer.io emails with Cloudinary images?

Yes, you can! Latenode enables dynamic image insertion using Cloudinary URLs within Customer.io emails. This creates personalized, visually engaging customer experiences that boost engagement.

What types of tasks can I perform by integrating Cloudinary with Customer.io?

Integrating Cloudinary with Customer.io allows you to perform various tasks, including:

  • Automatically updating Customer.io profiles with new Cloudinary media assets.
  • Triggering personalized email campaigns in Customer.io based on Cloudinary asset uploads.
  • Dynamically generating image carousels within Customer.io emails.
  • Tracking user engagement with Cloudinary images within Customer.io.
  • Segmenting users in Customer.io based on their interaction with Cloudinary assets.

How secure is the Cloudinary integration within Latenode?

Latenode uses secure authentication methods and encryption to protect your Cloudinary and Customer.io credentials and data during integration and workflow execution.

Are there any limitations to the Cloudinary and Customer.io integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Complex Cloudinary transformations might require custom JavaScript within Latenode.
  • Real-time synchronization of large Cloudinary libraries to Customer.io may experience delays.
  • Customer.io's API rate limits can impact the speed of bulk data updates from Cloudinary.

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